Avaliações (2 479)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de fevereiro de 2025

Pete did a great job and fast very satisfactory

Ixya US
Estados Unidos
7 dias usando a aplicação
Questão respondida por Rivo 4 de fevereiro de 2025

Thank you for the awesome feedback! We’re thrilled to hear everything was handled quickly and to your satisfaction. We're always here to help whenever you need us!
- Kevin & Rivo Team

4 de dezembro de 2024

Bryan, thanks for the quick response and action. Long live, Rivo!

LIVEFEED.PH
Filipinas
24 dias usando a aplicação
Questão respondida por Rivo 5 de dezembro de 2024

Thank you! We're thrilled to assist you quickly. Long live your success with Rivo! 🚀😊
- Kevin & Rivo Team

18 de dezembro de 2024

First time looking into reward programs & I landed with Jel from the Rivo Team - 5/5 STARS. Super helpful, very friendly and she knew what she was talking about! She alleviated all of my doubts as well as my concerns and even walked me through the setup. Don't go any further than Rivo, you won't find better service!

Cam’s Custom Graphics LLC
Estados Unidos
14 dias usando a aplicação
Questão respondida por Rivo 20 de dezembro de 2024

Thanks for the amazing review! We're thrilled our support team helped you get set up and addressed all your concerns. We appreciate your 5-star rating and are here whenever you need us!
- Kevin & Rivo Team

30 de dezembro de 2024

Pete was extremely helpful and the plugin works immediately upon installation. Very easy setup and a pleasure to work with.

Iceberg TCG
Estados Unidos
9 dias usando a aplicação
Questão respondida por Rivo 1 de janeiro de 2025

Thanks for the great review! We're thrilled the setup was easy and that you had a positive experience. Happy to help anytime! 😊
- Kevin & Rivo Team

3 de dezembro de 2024

New to Shopify and got an education about apps and what they really included. Looked at 6 different Loyalty Point Apps and Rivo was clearly the best. Not even a close call. Very versatile, easy to set up and great support. I was sold on the app but had a few questions about how I could offer the program that I wanted to set up. Contacted customer support (great chat feature) and got Pete. Great communicator, great recommendations and great response. Triple Awesome. No alternative recommendations. GO RIVO.

Nashoba Valley Winery, Distillery and Brewery
Estados Unidos
21 dias usando a aplicação
Questão respondida por Rivo 5 de dezembro de 2024

Thank you for the awesome feedback! We're thrilled you chose Rivo and had a great experience with our support team. Excited to see your loyalty program shine—GO RIVO! 🚀😊
- Kevin & Rivo Team

21 de outubro de 2024

very helpful!

VIICAYA
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por Rivo 23 de outubro de 2024

Glad to hear you found our service helpful! Thanks for the feedback. Here for you anytime! 🌟
- Kevin & Rivo Team

29 de outubro de 2024

So far the service and set up have been wonderful and easy.

US ELITE ATHLETICS
Estados Unidos
10 meses usando a aplicação
Questão respondida por Rivo 30 de outubro de 2024

Thanks for your kind words! We're glad you're finding everything easy and enjoyable. If you need anything, just let us know!
- Kevin & Rivo Team

10 de dezembro de 2024

I've just had one query about the app so far which is a new addition to my website. My question was answered very promptly by Bryan, with an easy to follow guide which was really helpful. Excellent service so far - thank you.

Natural Zest Skincare
Nova Zelândia
15 dias usando a aplicação
Questão respondida por Rivo 12 de dezembro de 2024

Thanks for your kind words! We’re glad our prompt response and guide were helpful. We’re here if you need anything else! 😊
- Kevin & Rivo Team

21 de janeiro de 2025

Brian helped me resolve my problem under 5minutes and even helped me on a future question I didn't ask yet. Thank you so much !

Solyluna Macrame
França
5 dias usando a aplicação
Questão respondida por Rivo 22 de janeiro de 2025

That's awesome to hear! We're glad the support was quick and helpful. If you need anything else, just let us know! 😊
- Kevin & Rivo Team

Editado a 31 de dezembro de 2024

I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!

Haven Herbs
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Rivo 24 de novembro de 2024

We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us!
- Kevin & Rivo Team