Avaliações (2 499)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de novembro de 2024

I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.

Precious Hollows
Estados Unidos
19 dias usando a aplicação
Questão respondida por Rivo 14 de novembro de 2024

So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business!
- Kevin & Rivo Team

22 de fevereiro de 2025

Very good

Farfouil en fête
França
Mais de 3 anos usando a aplicação
Questão respondida por Rivo 24 de fevereiro de 2025

Thanks for the positive feedback! We're happy to hear you're enjoying it! 😊 Let us know if there's anything else we can do for you.
- Kevin & Rivo Team

20 de janeiro de 2025

Jel has been amazing!! The quickest customer service eveeeeer <3 Thank you so much guys!!!

TEN GRAND®
Reino Unido
8 dias usando a aplicação
Questão respondida por Rivo 21 de janeiro de 2025

Thank you for the fantastic review! We're thrilled that our customer service was the quickest ever. If you need anything else, we're always here to help! 😊❤️
- Kevin & Rivo ...

12 de novembro de 2024

I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!

JDPDC
Espanha
18 dias usando a aplicação
Questão respondida por Rivo 14 de novembro de 2024

Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us!
- Kevin ...

3 de janeiro de 2025

Abbie was so lovely and helpful! They made my query so easily fixed.

Tales & Twine
Austrália
Aproximadamente 2 meses usando a aplicação
Questão respondida por Rivo 6 de janeiro de 2025

Thank you for your kind words! We're so happy to hear our support team made everything easy for you. We're here anytime you need help! 😊
- Kevin & Rivo Team

17 de fevereiro de 2025

the customer service rep Arianne is super helpful. She gave me a lot of advice to improve my shopify shop. That's a very good experience.

Audrie
Reino Unido
Aproximadamente 20 horas usando a aplicação
Questão respondida por Rivo 19 de fevereiro de 2025

We're so glad to hear that our customer service rep was able to offer helpful advice for improving your Shopify shop. We’re always here if you need more assistance!
- Kevin & ...

12 de fevereiro de 2025

This app is legit. Super easy to navigate and a ton of customization. Still learning as we go but the support team, Abbie specifically, has been incredibly helpful, responsive and overall amazing. I highly recommend if you guys are looking for a solid loyalty referral program app for your business!

Bidet Buddy™
Estados Unidos
Aproximadamente 5 horas usando a aplicação
Questão respondida por Rivo 14 de fevereiro de 2025

Awesome! We're thrilled you’re enjoying the app and finding the customization options helpful. Our support team is always here to assist, and we appreciate your ...

15 de novembro de 2024

Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!

ColdCuts // HotWax
Reino Unido
Aproximadamente 1 mês usando a aplicação
Questão respondida por Rivo 18 de novembro de 2024

We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation!
- Kevin & ...

21 de fevereiro de 2025

Great app and great support from Jel, they help you with what you need and more, with fast response, and while being friendly and professional.

CHILEX
México
Aproximadamente 7 horas usando a aplicação
Questão respondida por Rivo 24 de fevereiro de 2025

We're so glad you’re enjoying the app and that our support team was able to help quickly, professionally, and with a friendly touch. If you need anything else, we’re always ...

5 de dezembro de 2024

Bryan's support was very much appreciated! Responsive and friendly, helped us out with a subtlety with our theme extension.

Skunkworks LTD
Nova Zelândia
3 meses usando a aplicação
Questão respondida por Rivo 8 de dezembro de 2024

Thank you! We're glad our support could help with your theme extension. Always here to assist with responsive and friendly service! 😊✨
- Kevin & Rivo Team