Rivo: Loyalty & Referrals , 1 991 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de maio de 2024

I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.

Teloskin Pty Ltd
Austrália
8 days usando a aplicação
Questão respondida por Rivo 3 de maio de 2024

Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch!
- Kevin & Rivo Team

4 de maio de 2024

It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.

ATouchByShaDesigns
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 6 de maio de 2024

Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark!
- Kevin & Rivo Team

12 de fevereiro de 2024

The app integrates seamlessly into our systems and has helped us to simplify our rewards communications across all platforms. The only thing I wish it could do better is deleting expired rewards that customers have been given/claimed and not used from their front facing profile. They often miss the expiry date and call us claiming their coupon that expired last year is not working.
Support is always quick to respond and answer any questions we have when we have them. I can not recommend this app enough.

PROBEAUTY Group
Canadá
8 months usando a aplicação
Questão respondida por Rivo 14 de fevereiro de 2024

Thanks for the positive review and valuable feedback! We're on it to make the rewards experience even smoother. Thrilled to support you and appreciate the recommendation! 🌟
- Kevin & Rivo Team

15 de fevereiro de 2024

Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!

LuxIllume
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rivo 19 de fevereiro de 2024

Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟
- Kevin & Rivo Team

15 de março de 2024

We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns.

The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.

99things
Suíça
17 days usando a aplicação
Questão respondida por Rivo 18 de março de 2024

So glad to hear you're enjoying our app and support! We're here for your success, every step of the way. Thanks for the high recommendation! 🚀
- Kevin & Rivo Team

Editado a 23 de fevereiro de 2024

Arianne was great, very efficient with a speedy reply. I always get this kind of support with Rivo. Highly recommended products.

Mica is equally as awesome. Quick to help out and very knowledgeable.

Iowa Magic Shop
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Rivo 20 de fevereiro de 2024

Thanks for the recommendation and the kind words about our support team! We're thrilled to consistently meet your expectations. Here for you anytime!
- Kevin & Rivo Team

1 de maio de 2024

I already love this app! Abbie was a great help and delivered more than I can ask for!

TULSA FLOW
Estados Unidos
7 months usando a aplicação
Questão respondida por Rivo 2 de maio de 2024

We're delighted you're loving the app! Our support team is here to exceed your expectations every time. Enjoy your experience! 😊👍
- Kevin & Rivo Team

9 de abril de 2024

Easy to use and set up, helpful support and it looks great on my website! I would recommend it!

Stay Dreamy Shop
Canadá
About 2 months usando a aplicação
Questão respondida por Rivo 11 de abril de 2024

Thanks for the glowing review! Thrilled you found our app easy and love how it looks. Your recommendation means a lot to us! 🌟
- Kevin & Rivo Team

28 de fevereiro de 2024

So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.

Simply Aloe
Índia
About 1 year usando a aplicação
Questão respondida por Rivo 29 de fevereiro de 2024

Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction!
- Kevin & Rivo Team

1 de maio de 2024

I had such an amazing and positive customer service experience with Abbie at Rivo earlier today. While my query was simple enough in itself, Abbie went above and beyond and I came away with quite a few tips on how to make my online store better - so helpful for someone like myself who is a newbie to the world of e-commerce. Cheers!

Yoja
Nova Zelândia
2 days usando a aplicação
Questão respondida por Rivo 2 de maio de 2024

We're thrilled about your positive experience with our support team! Helping you succeed in e-commerce is what we're all about. Cheers to your success! 🎉
- Kevin & Rivo Team