評價 (2,350)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月16日

Great customer service

Culinarywellbeing
美國
使用應用程式 6個月
Rivo 已回覆 2024年10月18日

Thanks for the shoutout! We're glad you're happy with our service. 😊
- Kevin & Rivo Team

2024年9月12日

My experience with Jel's customer service has been very pleasant. The communication is super fast and friendly. It's not just a simple chatbot, as is often the case. They also address special cases and actively seek solutions. I'm currently in a testing phase and hope that the product is just as good as the support.

GOTA Coffee Experts
奧地利
使用應用程式 13天
Rivo 已回覆 2024年9月13日

Thanks for sharing your experience! We're glad you're enjoying our personalized support. We're here to help as you continue testing. 😊
- Kevin & Rivo Team

2024年9月12日

Abbie was super helpful! Having some trouble with visual design issues on the app but I luckily know enough CSS to get around them, thanks for the great loyalty app!

River City Edibles
美國
使用應用程式 大約5小時
Rivo 已回覆 2024年9月15日

Thanks for sharing your experience! We're glad you found our support helpful and are enjoying the app. If you need any more help with design tweaks, just let us know! 😊
- Kevin & Rivo Team

2024年8月29日

The best loyalty app so far, and support team is responsive and professional.

Wecord London
英國
使用應用程式 2個月
Rivo 已回覆 2024年8月30日

Thanks for the high praise! We're thrilled you love our loyalty app and find our support team responsive and professional. We appreciate your feedback!
- Kevin & Rivo Team

2024年8月11日

I have only just begun using the Rivo app for my website, so I cannot really speak to the app itself. The customer service, however, absolutely TOP NOTCH! Arianne answered my questions and helped to make sure I am set up and ready to rock with Rivo on my Shopify store.

I will absolutely reach out if I need anymore help in the future as it has been a wonderful experience so far.

Geek'eh Handmades
加拿大
使用應用程式 大約23小時
Rivo 已回覆 2024年8月13日

Thanks for the kind words! We're glad our support could help you get started. We're here for you anytime—enjoy using Rivo on your Shopify store!
- Kevin & Rivo Team

2024年11月8日

I have never experienced support or help from a friendlier person in my life! Not only did Abbie help me with a minor issue that I was having (which of course was completely my fault) but also gave me a couple of hints and tricks to help improve the website! Absolutely, positively, definitely recommend these guys and the app!!

Fun Times Inspirations
美國
使用應用程式 40分鐘
Rivo 已回覆 2024年11月11日

Wow, what a wonderful review! We're so glad to hear about your positive experience and that you found the extra tips helpful. Thanks for the high recommendation! 😊
- Kevin & Rivo Team

2024年9月17日

Amazing customer service and very intuitive!

Vital X Labs
美國
使用應用程式 15天
Rivo 已回覆 2024年9月18日

Thanks for your amazing review! We're thrilled you find our service intuitive and helpful. 😊
- Kevin & Rivo Team

2024年9月27日

good app and the support is good, give me nice tips for my store

cbsportwear
保加利亞
使用應用程式 4天
Rivo 已回覆 2024年9月30日

Thanks for the feedback! We're glad you found the app and our support helpful with tips for your store. 😊
- Kevin & Rivo Team

2024年10月6日

Rivo is a user-friendly app perfect for businesses looking to boost customer engagement and loyalty. It offers customizable features like rewards programs and easy e-commerce integration. The interface is intuitive, and their customer support is fantastic—special shoutout to Paul for being super helpful during setup. Overall, a great tool for building lasting customer relationships

Queens Co
美國
使用應用程式 大約2小時
Rivo 已回覆 2024年10月7日

Thank you for the amazing review! We're thrilled that you find Rivo user-friendly and helpful for boosting engagement. We'll pass your shoutout to our support team! 😊
- Kevin & Rivo Team

2024年8月4日

I'm excited to give Rivo a try. So far, the service has been great. I'm eager to hear what customers think.

Tull MD, LLC
美國
使用應用程式 12天
Rivo 已回覆 2024年8月6日

Thanks for your kind words! We're thrilled you're excited to try Rivo. Can't wait to hear what your customers think. 😊🚀
- Kevin & Rivo Team