評價 (2,349)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月26日

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne.

Every time I need help or support they are there, they answer quickly and actually help.

They go out of their way to help, it is refreshing to work with a company who do not take me for granted.

Thank you for being there when i need you and, Arianne is a superstar.

Shane
www.chicandco.co.uk

Chic & Co Home
英國
使用應用程式 27天
Rivo 已回覆 2024年9月30日

We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊
- Kevin & Rivo Team

2024年10月29日

Bryan had very nice manners, was quick to answer my questions and to the point.

Zambawango
美國
使用應用程式 2年多
Rivo 已回覆 2024年10月31日

Thank you for the feedback! We're glad to hear that our support was efficient and helpful. If you have any more questions, we're just a message away!
- Kevin & Rivo Team

2024年10月8日

It was easy to get the information I needed. Stellar service.

Painters Solutions
美國
使用應用程式 2年多
Rivo 已回覆 2024年10月10日

Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊
- Kevin & Rivo Team

2024年11月15日

Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!

ColdCuts // HotWax
英國
使用應用程式 大約1個月
Rivo 已回覆 2024年11月18日

We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation!
- Kevin & Rivo Team

2024年9月20日

Stellar customer service and very, very helpful! I do judge these apps by the customer service provided. I think we're going to be long-term partners.

BB Boutique & Co.
美國
使用應用程式 3個月
Rivo 已回覆 2024年9月23日

Looking forward to a long and successful partnership. Thanks for your trust in us! 😊
- Kevin & Rivo Team

2024年9月5日

The app is very well thought out and everything makes sense and is very well structured. It is a good support for us in building up our customer base. Big thanks also to Paul from the support team who helped us very quickly and in a friendly manner.

Hermex.ch
瑞士
使用應用程式 2個月
Rivo 已回覆 2024年9月8日

We're thrilled to hear the app is helping you build your customer base! A big thanks for your kind words about our support team. Here to help anytime! 😊
- Kevin & Rivo Team

2024年10月19日

This application is wonderful, I just finished setting it up on my shop and I have to say I'm really excited. I also contacted support and the operator Pete was really very kind and professional.

Noveira Italia
義大利
使用應用程式 18天
Rivo 已回覆 2024年10月21日

We're thrilled you're excited about the app and had a great experience with customer service! Thanks for sharing your enthusiasm and kind words. 🌟
- Kevin & Rivo Team

2024年9月18日

RIVO has been excellent to work with. From clear onboarding instructions to 5 star to assist you along the way building a comprehensive rewards program. Would highly recommend!

Vera Hair Company
美國
使用應用程式 4個月
Rivo 已回覆 2024年9月19日

We're thrilled to hear about your positive experience with RIVO! Thanks for the high praise and recommendation. 😊
- Kevin & Rivo Team

2024年8月17日

I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!

Simon's Collectibles
英國
使用應用程式 6個月
Rivo 已回覆 2024年8月19日

So glad to hear that, thank you! We're thrilled you love the app and our service. Enjoy your upgrade! 😊🎉
- Kevin & Rivo Team

2024年8月27日

Jel was super helpful and ready to help with various things. I really appreciate your hard work guys and keep it up!!

Soulmoss
澳洲
使用應用程式 2個月
Rivo 已回覆 2024年8月28日

Thanks so much! We're glad to be helpful and appreciate your kind words. We'll keep working hard to support you!
- Kevin & Rivo Team