評價 (2,228)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年1月21日

Very Nice Customer Service, This App works very well and improves conversion rates, thanks again to all the staff for there hard work

Cleroux Inspired Soaps
加拿大
使用應用程式 大約5小時
Rivo 已回覆 2022年1月21日

We're so happy you are satisfied with our app and customer service! 🙌 If there's anything else you need help with, just let us know. We're always here for you. Thanks, Kevin

2021年11月14日

Excellent customer service! Easy integration. It's only the first day of use, so time will tell if it works well, but I have a pretty good feeling.

Orenda Botanicals
加拿大
使用應用程式 大約5小時
Rivo 已回覆 2021年11月15日

We're so happy that you are enjoying our services so far! If there's anything we can help with, or you have any questions along the way, just let us know! Best regards, Kevin

2022年4月22日

Lance was very helpful. He helped me activate the features of the app which is running fine currently.

imstonegifts
美國
使用應用程式 大約5小時
Rivo 已回覆 2022年4月22日

Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin

2023年5月9日

Fantastic Experience. Very Friendly and helpful. As a new user of this app I now feel competent in what I'm doing.

Wicked Witcheries
英國
使用應用程式 大約5小時
Rivo 已回覆 2023年5月10日

Thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to helpful. We appreciate your support and look forward to serving you again soon! - Lea, Rivo Support Manager

2022年3月11日

I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it

Vape Fam'
法國
使用應用程式 大約4小時
Rivo 已回覆 2022年3月11日

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Kevin

編輯時間:2023年4月4日

Abbie was TERRIFIC! She was so so helpful, very efficient and extremely knowledgeable and patient. The most important thing was: she went beyond the scope of her position to help me do what I need to do. I 100% do not do well with website development. It’s because of superior customer service reps like Abbie that I have a beautiful site.
Pay her more, she deserves it!

Celtic Fair
加拿大
使用應用程式 大約4小時
Rivo 已回覆 2023年4月4日

We're thrilled that we've provided excellent customer service and went above and beyond to ensure that your website development needs were met. We appreciate your business and are grateful for your kind words. Please do not hesitate to reach out with any further needs or concerns.
Best regards, Kevin

2022年9月29日

Tried another app before this one and this one is miles better - just easier to navigate.. Thank you James for great onboarding..

SkinnyBrands
英國
使用應用程式 大約4小時
Rivo 已回覆 2022年9月29日

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

2022年10月23日

So far the app is great and very user friendly. Today was my first time using the app and I needed help with exporting my previous customer's order history. When I reached out for help Arianne went above and beyond. She answered my question very quickly and even offered some very helpful advice about the layout of my website in general . She even provided links on how to edit and improve that feature. As a result my site looks will look more professional. Thank you again Arianne.

NBNxBeauty
美國
使用應用程式 大約4小時
Rivo 已回覆 2022年10月24日

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin

2022年11月25日

I used this app to add rewards for my clients. Customer service it's great because they give me suggestions and tips.

Kathaleia Handmade Jewelry
美國
使用應用程式 大約4小時
Rivo 已回覆 2022年11月25日

We greatly appreciate you using our app, and we are happy that you like our app and services! Thanks for the positive review! 🙌 Cheers, Kevin

2022年3月9日

The app is helping me build a better relationship with existing customers and nuture new leads. Building loyalty is key to the success of my business and this really helps

Earl's Kitchen
英國
使用應用程式 大約4小時
Rivo 已回覆 2022年3月10日

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin