評價 (2,312)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2024年9月9日

Listed under the available rewards you can offer was "Commission"; that reward was not available (at least in the free version).

Hale Soaps
美國
使用應用程式 37分鐘
Rivo 已回覆 2024年9月8日

Hi Brian,

I'm sorry for your experience so far using the app. We store credit as a referral reward – which essentially acts as a commission for referring friends, as you can earn credit for every friend you refer. I'm more than happy to set up a referral campaign and the app to function this way for you. I updated our app listing to reflect a more accurate representation of that.

I reached out over email there to help make things right.

Cheers,
James

2024年7月25日

The support is amazing. Very helpful. Can't wait to launch and test everything completely out!

Perfect Blend Body Care
美國
使用應用程式 大約2小時
Rivo 已回覆 2024年7月29日

Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck!
- Kevin & Rivo Team

2024年7月1日

Great app and great support! Very impressed

i-Krave Chinese Kitchen
英國
使用應用程式 接近2年
Rivo 已回覆 2024年7月3日

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else!
- Kevin & Rivo Team

2024年6月12日

I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.

The Bold Sleeve
加拿大
使用應用程式 1天
Rivo 已回覆 2024年6月14日

Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us!
- Kevin & Rivo Team

2024年10月13日

Ravis de mon échange avec ariana

La Fabrique A DeDeuh
法國
使用應用程式 2年多
Rivo 已回覆 2024年10月14日

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo

2024年10月13日

Good Experience.

Hamaraproduct
印度
使用應用程式 大約11小時
Rivo 已回覆 2024年10月14日

Thanks for sharing your experience! We're glad it was a good one. Here if you need anything else! 😊
- Kevin & Rivo Team

2024年6月17日

Friendly employee and solved my problem. Thanks a lot!

Knightsmen Grooming
加拿大
使用應用程式 4個月
Rivo 已回覆 2024年6月18日

Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future!
- Kevin & Rivo Team

2024年9月5日

Thanks to Paul and Jel, for making the whole setting progress fluently!

ANCEL
香港特別行政區
使用應用程式 大約19小時
Rivo 已回覆 2024年9月8日

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊
- Kevin & Rivo Team

2024年7月22日

great support from Paul for newbies like me.

JPHA
英國
使用應用程式 14天
Rivo 已回覆 2024年7月23日

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team

2024年5月20日

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

ATMOSFEAR
英國
使用應用程式 大約1個月
Rivo 已回覆 2024年5月22日

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team