評價 (2,350)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年2月25日

nice to chat with you and so helpfull and i just want to say her lots of thanks

Topetail
印度
使用應用程式 大約2個月
Rivo 已回覆 2024年2月27日

So happy to chat and help out! Your thanks mean a lot to us. 😊 Please don't hesitate to reach out again!
- Kevin & Rivo Team

2024年1月9日

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Struck Apparel USA
加拿大
使用應用程式 26天
Rivo 已回覆 2024年1月12日

Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team

2024年7月8日

Says free plan available - this is no free plan. It s a trial. After that it's $24 a month.

Karen M Designs
美國
使用應用程式 3分鐘
Rivo 已回覆 2024年7月9日

Hey Karen M Designs team!

Thank you so much for your feedback. We have a free plan that's available for smaller shops that do 200 orders a month or less. Otherwise we have affordable plans that start at $24 a month (most features). Happy to offer a longer trial to make it work for you, or work out a longer term price. Let me know your thoughts and feel free to email me directly at james@rivo.io.

Cheers,
James

2023年11月28日

Just installed the app, quite a lot to go through, but customer support has been superb!!

LuminousXX
香港特別行政區
使用應用程式 大約1個月
Rivo 已回覆 2023年11月30日

Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team

2024年7月28日

Support is great!

Shaken Not Stirred Cocktail Club
美國
使用應用程式 大約1小時
Rivo 已回覆 2024年7月30日

Thanks so much for your kind words! We're thrilled to hear you had a great experience with our support team. 😊
- Kevin & Rivo Team

2024年11月12日

Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum.

ERGİSA
土耳其
使用應用程式 大約1小時
Rivo 已回覆 2024年11月13日

Rica ederim! Temsilcimizin yardımcı olabildiğine sevindik. Nazik sözleriniz için teşekkür ederiz! 😊
- Kevin & Rivo Team

2024年3月6日

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Online Industrial
南非
使用應用程式 9個月
Rivo 已回覆 2024年3月7日

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team

2024年3月21日

The app is complete and professional. Just as customer support is quick and close to the customer's needs.

Classic Design Italia
英國
使用應用程式 3個月
Rivo 已回覆 2024年3月25日

Thanks for your kind words! We're glad our app and support hit the mark for you. Your satisfaction is our priority. Here whenever you need us!
- Kevin & Rivo Team

2024年4月10日

Customer service is great.
I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

Salvajes
烏拉圭
使用應用程式 大約23小時
Rivo 已回覆 2024年4月11日

Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊
- Kevin & Rivo Team

2024年3月5日

Really responsive and personable customer service. Love this app so far!

AMB Designs
美國
使用應用程式 7個月
Rivo 已回覆 2024年3月7日

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team