評價 (2,268)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年12月18日

The customer service is A-MAZING! I needed some assistance and they were very prompt and courteous. I will continue to utilize this app for that reason alone.

Moya Custom Designs
美國
使用應用程式 11個月
Rivo 已回覆 2022年12月19日

We're so delighted to hear that you had a wonderful experience with our customer service! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

2021年10月19日

I really enjoyed speaking with Lance today! He was a huge help for sure! The service offered was super quick & very professional! AWESOME!

JaySota
美國
使用應用程式 11個月
Rivo 已回覆 2021年10月19日

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

2021年11月28日

I used this app for customer retention, but gained so much more with the customer service rep. They care about your concerns and try to help however they can.

ÈquilibreFashions
美國
使用應用程式 11個月
Rivo 已回覆 2021年11月29日

Thank you so much for your appreciation, ÈquilibreFashions! 😊 We are here for you anytime you need us! Cheers, Kevin

2022年6月2日

I have this app to help add some fun reward points and it works great for the past year or so. Their customer service is fast and responsive even for a free product. They do have paid upgrades and tons of other cool feature rich apps to check out.

Baz LLC
美國
使用應用程式 11個月
Rivo 已回覆 2022年6月2日

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. Much appreciated, Kevin

編輯時間:2022年2月17日

This app helps me reward returning visitors and encourages sales. Looks good on the website and my customers love it. The support i received was fantastic !! wish everyone was as efficient and helpful xx

Tors Online
英國
使用應用程式 11個月
Rivo 已回覆 2022年2月17日

We work hard in creating apps that are easy and quick to install but, most importantly, help increase your sales💰! Thanks so much for the review! Best regards, Kevin

2021年10月22日

Chat support is insanely quick. Plugin is very easy to use, very intuitive.
I really recommend it, pricing is very ok as well :)

Badi
比利時
使用應用程式 11個月
Rivo 已回覆 2021年10月22日

Glad you are happy with our support team, and thanks for recommending us to the community. 😊 Much appreciated, Kevin

2021年10月19日

Brilliant App, the best one around for loyalty & rewards & we've tried a number of them available on the Shopify app platform!
Support is first-class also!

Tranquility Representative Store
英國
使用應用程式 11個月
Rivo 已回覆 2021年10月19日

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Best wishes, Kevin

2021年9月12日

I have been using this app and is working great! Every time I have a question they are available to answer it. Great customer support!

Entoss
美國
使用應用程式 11個月
Rivo 已回覆 2021年9月13日

Thanks so much for the positive feedback and 5-Star review! We are always happy to help in any way we can. 😊 Best regards, Kevin

2022年8月28日

App has nice set of features and interface was easy to use. Alex was very helpful on queries about the various features.

SparksMag
新加坡
使用應用程式 10個月
Rivo 已回覆 2022年8月30日

Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin

2022年4月5日

Always very efficient and helpful! Thank you for always making the arduous task of contacting customer service a delight.

Starling Skincare
美國
使用應用程式 10個月
Rivo 已回覆 2022年4月5日

It was our pleasure to help. 😊 Thank you so much for the positive 5-star feedback. Please feel free to reach out to us if you have any further questions or experience issues along the way. We're always happy to help out in any way we can. All the best, Kevin