TYDAL Product Reviews App
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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wow, this app is really really good and the assistant was so kind.
I am happy with this app, I 100% recommend to use this app whatever problem you have the staff will fix it with so much welcoming., thanks Mica.
Thanks for the wonderful feedback! We're happy to hear about your positive experience with our app and customer service. Your recommendation means the world to us.
- Kevin & Rivo Team
Support Team is very helpful. The app is easy to use!
Thanks for your feedback! We're happy to hear our support team could assist and that you find the app easy to use. 😊
- Kevin & TYDAL Team
I choosed this app basend on a friends recommendation and its exactly what I need. Alex from the support was super friendly and helpfull. Clearly will recommend the app further:-) Thanky you!
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
The customer service is really good. My chat with Betty went very well and she resolved my query quickly.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
I had excellent support and found it very easy to set up. Very beneficial and made easy.
Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin
I upgraded my email status with Maria. Her assistance was fantastic. Her response time was spot on and very helpful. Thank you very much.
Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! Let us know if any questions come up or if we can help along the way. 🤩 Much appreciated, Kevin
Customer support for this app is great! I am looking forward to using it more and more after getting great advice on how to increase reviews.
Special thanks to Abbie for helping me out.
Thank you so much for your amazing feedback! Glad to hear that our support team was able to help. Happy to have you with us and we can't wait to see how you continue to use the app! - Lea, Rivo Support Manager
Awesome chat support, love the fact that you can directly custom the css of the widget so it can completely match the design of your shop. Documentation is well done. Importing reviews works good but it stays in pending status if you try with more than ~50/100 reviews at once.
Must-have features that I didn't find yet :
- Translation feature, currently my shop can be in french with english buttons.
- HTML editing to customize a bit more the widget.
For a free app it's perfect.
Thanks, glad you're loving our chat support and customization options! Your feedback on translation and HTML editing is noted. We'll keep improving. 😊
- Kevin & TYDAL Team
Abbie was Awesome, I really appreciate the service she provided! Abbie was Very Professional, Friendly, Quick response, Thoroughly understood the reason for the contact. Abbie was Phenomenal!!!!! Thank YOU Abbie!!!!!...
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback and we are here for you anytime! 🤩 Cheers, Katherine
It's very rare that you come across such a thoughtful, customer focused company these days. We have used many different apps on Shopify stores, but Rivo stand head and shoulders above the rest in terms of support and product delivery. Give their amazing apps a try, you won't be disappointed. Thanks!
We're thrilled that you found our team to be customer-focused and that our apps exceeded your expectations. Providing excellent support and product delivery is one of our top priorities, and we're glad to know that our efforts have made a difference. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Please don't hesitate to reach out if you have any further questions or needs in the future.
All the best, Kevin