TYDAL Product Reviews App , 2 108 arvostelua
Tarkenna
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Luokituksen mukaan
sam is just awesome ,
loved the way they helped
Thrilled you loved our customer service! We aim to be awesome just for you. Thanks for the kind words!
- Kevin & TYDAL Team
The review app is really easy to set up and use, the customizations are very nice and the whole set up and design process took me 5 minutes.
I really appreciate their very responsive and helpful customer support as well. I highly recommend this app.
Thrilled to hear setup was a breeze and you're loving the customizations! Your praise for our customer support means a lot. Thanks for recommending us! 😊
- Kevin & TYDAL Team
jamie from the app owners. helpful. expert .intelegent . helped me to add the star review in the themecode inside to change place of stars
Thanks so much! We're thrilled to hear our support team could help you out. If you need anything else, we're here for you!
- Kevin & TYDAL Team
For a free app, you can't ask for more!! The functions work perfectly, the reviews look pretty good (and full customizable) and the support team is exquisite (special shoutout to Jamie!)
Thanks, will use for a long time for sure :)
Thank you for the glowing review! We're thrilled you're enjoying the app and our support. Looking forward to serving you for a long time! 😊
- Kevin & TYDAL Team
Would totally recommend trying out this app. Customer service is also great!
So glad you'd recommend us and are happy with our customer service! Your support means everything. Thanks for the kind words!
- Kevin & TYDAL Team
Service was quick and to the point.
Awesome work Sam!
Thanks for your kind words! We're glad you had a great experience with our team. Reach out anytime!
- Kevin & TYDAL Team
I don't how these folks get so many positive reviews. I've had to contact them so many times about review request emails not being sent, among other problems. They respond politely but take days to "investigate" the problem. Plus, I receive no emails letting me know that I've received a new review. I recently discovered I had bad review left on my website and I had no idea, so I couldn't respond. Terrible app.
Hi there,
So sorry to hear about your recent experience.
We're constantly striving to provide our users with the best possible service. It's our top priority to address this issue promptly. I'd really appreciate the opportunity to discuss this further via email and find a solution that meets your expectations.
Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to help in any way we can.
Best Regards,
Lea
great customer service Jamie is Fabulous and very helpful! thank you
Thank you! We're thrilled you had a fabulous experience. Your appreciation means the world to us!
- Kevin & TYDAL Team
Support is very helpful. Sam moved fast, I really like this man. Very helpful and knows how to solve the customer's problem.
About the app, maybe it needs some design improvements and other cool features.
Peace ✌️
Thanks for your feedback! Glad our support team could assist you quickly. We're also noting your suggestions for design improvements.
- Kevin & TYDAL Team
The Rivo app is easy to use and has generated a lot of great reviews for me without needing to do anything! The automations are fantastic and there are even follow-up emails sent as reminders when requesting reviews.
I have contacted support for various reasons and often I am connected to Jel. Jel is fantastic, quick, and efficient! Jel is always so helpful and friendly, which I appreciate so much.
Awesome! We're thrilled that Rivo's ease of use and automations are making a positive impact. Our support team is always here to help and we're glad you've had great experiences with them. 😊
- Kevin & Rivo Team