TYDAL Product Reviews App
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Used to be great however over a month ago emails stopped being sent to my customers. I messaged Rivo but still not fixed Its been over a week with no update as to when it's being sorted. Looking to find a new platform now :(
Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
amazing app, the costumer service is the best! helped me alot, amazing support team (Pete) and i reccomend everybody
Thanks so much for your awesome review! We're thrilled you loved our app and found our support amazing! 🙌🏼 We're here to help always, and we truly appreciate the recommendation!
- Lea & Rivo Team
I unfortunately haven't had a great experience with this app. It's been 25 days since a review request has been sent and the tech team hasn't been able to solve the problem in that time. As a small business, reviews are so important to establishing a trustworthy brand, and I've missed out on hundreds of opportunities to establish that trust in the three weeks the app hasn't been working. I've communicated frequently wish customer service to no avail. If you're looking for an app to gather customer feedback, help build your brand, and for a customer service team that quickly resolves issues, then I'd look elsewhere.
Thanks for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Best regards, Kevin
Yeah I won the people that help me are great and very informative! I really enjoyed being able to talk to somebody that was educated and put me in the right direction
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.
Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager
Pete was very helpful! I used this app to be able to give my customers a possibility to give my products a review. And so far it all looks very good and i am thankful for the help that i got from Pete!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Rivo is a very helpful tool that I will strongly recommend to all online owners. Rivo is a great tool for businesses.
Thank you for your kind words! We're so glad to hear that you found our app to be a helpful. We appreciate your recommendation! 🙌 - Lea, Rivo Support Manager
Paul is an awesome guy, helped out instantly and gave me great support - defo worth a promo, or 2!!
In all seriousness, great support - fast, fun, and efficient!
Thank you for the kind words! It's great to hear that you had a positive experience with our app. We pride ourselves on delivering fast and efficient support. Thank you for choosing Rivo! - Lea, Rivo Support Manager
Had a very pleasant experience - Arianne helped me with everything and gave really good service!
Can absolutely recommend
Thank you so much for your recommendation! It means a lot to us and we're glad to have provided you with a pleasant experience.
Much appreciated, Kevin
Galera, Instalei hoje, Instalem e depois me agradece, é fora do normal, melhor que muitos apps pagos, o suporte é incrível, muito bom !!!
Maravilhoso! 🙌 Muito obrigado por escolher nosso aplicativo e compartilhar o feedback positivo! Se surgirem outras perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Tudo de bom, Kevin