TYDAL Product Reviews App

TYDAL Product Reviews App

Recensioni (3.250)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
5 febbraio 2023

Quick and effortless; Paul was very helpful and gave great advice. We appreciate the simplicity of the app and your eager support team. A little less GIF's won't hurt, though...

Galeria Luxury Furniture
Sudafrica
26 minuti di utilizzo dell’app
TYDAL ha risposto 5 febbraio 2023

We're so glad you like our service! Your feedback and review mean the world to us. 🙂 Thanks, Kevin

24 gennaio 2023

Muito bom App. Abbie me atendeu muito bem e foi muito eficiente.
O aplicativo funciona muito bem. Eu recomendo

Honorshop
Brasile
26 minuti di utilizzo dell’app
TYDAL ha risposto 25 gennaio 2023

Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin

1 marzo 2023

It is really good to communicate with the Rivo team, they very well understand the customer requirement and resolve every query. I mine case I had a very good experience while chatting with one of the team member Arianne.. With in a chat she resolve all my queries and also got some very good suggestion for my store.. which is also very useful and missing in my store.

Thanks You, and wish you very good luck for coming days.

THEGSND LLC
India
25 minuti di utilizzo dell’app
TYDAL ha risposto 1 marzo 2023

Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Best wishes, Kevin

6 gennaio 2023

The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free

MINKLASHESDURHAM
Regno Unito
25 minuti di utilizzo dell’app
TYDAL ha risposto 8 gennaio 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

27 gennaio 2023

Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.

KandlesByKyle
Stati Uniti
25 minuti di utilizzo dell’app
TYDAL ha risposto 30 gennaio 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

10 novembre 2022

Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!

Designs N' Moore
Stati Uniti
25 minuti di utilizzo dell’app
TYDAL ha risposto 10 novembre 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

29 maggio 2023

Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete

Silkys
Ungheria
Circa 13 ore di utilizzo dell’app
TYDAL ha risposto 29 maggio 2023

Hi Levente,

Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.

We look forward to hearing back from you soon.

Warm regards,
Lea

28 febbraio 2023

Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H

The Must Haves
Stati Uniti
24 minuti di utilizzo dell’app
TYDAL ha risposto 28 febbraio 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin

Data modifica: 14 gennaio 2023

this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!

Kat Love Fashion
Stati Uniti
24 minuti di utilizzo dell’app
TYDAL ha risposto 16 gennaio 2023

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

8 novembre 2022

Sie sieht bis jetzt gut aus. Wie sie dann später tatsächlich funktioniert, werde ich sehen, wenn mein Shop online ist. Mitarbeiter freundlich & hilfsbereit

Miss Kunterbunter
Germania
24 minuti di utilizzo dell’app
TYDAL ha risposto 8 novembre 2022

Genial! Vielen Dank für die 5 Sterne! 🌟 Prost, Kevin