TYDAL Product Reviews App

TYDAL Product Reviews App

Recensioni (3.727)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
19 novembre 2022

Support team member Arianne was very helpful and went the extra mile with giving me a tip to add a favicon to my store. She was quick to respond, very friendly and knowledgeable.

Spoil'd Fur Babies
Stati Uniti
36 minuti di utilizzo dell’app
TYDAL ha risposto 21 novembre 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

8 febbraio 2023

Great first experience with Abby!! Quick responses and very helpful, having this app on my shop will certainly allow my customers to give me honest feedback on my products which will help me showcase the right products for my audience. Looking forward to great success with Rivo Product Reviews!!!

Thanks again Abby! :D

Aletta Bags
Stati Uniti
36 minuti di utilizzo dell’app
TYDAL ha risposto 9 febbraio 2023

We're so happy to see that you had a 5-Star experience! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

17 dicembre 2022

Good service, also offers extra help unrelated to the actual app.
Very good overall, would recommend.

DiamondRosé
Svezia
36 minuti di utilizzo dell’app
TYDAL ha risposto 19 dicembre 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

28 ottobre 2022

While verifying my shop to remove the app branding, Abbie messaged me to help with the process. She was helpful, friendly and knowledgeable. She had a couple good suggestions for the site. One of them I was already working on, but the other was functional on my (Android) devices. It was good to know there is an issue with it not showing up on MacBook. Now I know I need to work on fixing that. Thanks again for your help Abbie!

Simply ART by JMichelle
Stati Uniti
35 minuti di utilizzo dell’app
TYDAL ha risposto 31 ottobre 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are always here for you. Best wishes, Kevin

1 agosto 2023

Pete was awesome! He is very helpful and offered a pleasant experience. He made me aware of other options that would benefit my business which was very helpful.

Adriane B. Beauty
Stati Uniti
35 minuti di utilizzo dell’app
TYDAL ha risposto 4 agosto 2023

Thanks so much for the kind words, really means a lot! So glad our team could help and provide a pleasant experience. We're here for you anytime! 🙌
- Lea & Rivo Team

17 novembre 2022

Thank your Jel for your amazing support today.
I just installed the app so I need to check if it works on a long period of time.

THATGUY-SHOP
Italia
35 minuti di utilizzo dell’app
TYDAL ha risposto 17 novembre 2022

Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

2 luglio 2022

Lea was excellent!!! She answer all my questions and was very helpful. This is my first time using the app and I'm very pleased.

Sabeafie
Stati Uniti
35 minuti di utilizzo dell’app
TYDAL ha risposto 4 luglio 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

9 dicembre 2022

Jel from Rivo is the best! Super profesional and helpful . Love it and great app! I searched for a long time for this kind of app.

TWINDECO
Romania
35 minuti di utilizzo dell’app
TYDAL ha risposto 11 dicembre 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

22 maggio 2023

Pete was very efficient and helpful with my questions. He provided insight and made my user experience a breeze. I'm excited about using this app!

Earthen Escapes
Stati Uniti
34 minuti di utilizzo dell’app
TYDAL ha risposto 23 maggio 2023

Thank you for sharing your experience with us! We're happy to hear that our team was able to provide top-notch assistance and help make your experience with our app a breeze. We can't wait for you to explore all the exciting features and get the most out of it! - Lea, Rivo Support Manager

18 maggio 2023

Wow Wow Wow! What an amazing service! You typically get AI support, and Paul was real and went above and beyond my expectations. Muchas gracias Paul! I even learned something new I could do in my store. Yayyy!

Crystal Gaia
Stati Uniti
34 minuti di utilizzo dell’app
TYDAL ha risposto 18 maggio 2023

Thank you so much for your incredible review! We're glad to hear our team exceeded your expectations and provided exceptional service. We appreciate your business and hope to continue providing you with top-notch support. - Lea, Rivo Support Manager