TYDAL Product Reviews App

Great support and a very easy-to-use app. The only negative is that I can only give a discount code if the user uploads an image or video.

TLDR: Awful app, Had a horrific time with the support staff in the end had to uninstall this app and move to a different review service that we are beyond satisfied with.

Installed this app, didn't look too bad, had a alright feature set for the price, shortly after installing we noticed that review requests were being sent out immediately despite having set them in the app to send 14 days after dispatch, we flagged this to support and a ticket was opened after months of chasing and asking for a timeline on the resolution we got nothing, not being able to bear the harm being caused, and not receiving any reviews due to the immediate request(Before customers had received their orders) we were left with no choice to remove this app from our store and move over to a different provider that we are extremely happy with.

We will not be using this service ever again and I encourage you not to either!

Fully free app, containing everything necessary to have reviews on the store. Clear and easy to use.
I am mega glad that I came across it.
btw. thanks for the quick and hassle-free help!:)

Thank you, Sam, for your excellent support! Fast, helpful, and one of the best looking and user friendly review apps I’ve used. Highly recommended.

Great support from the customer service!

Perfect service. Adrian needs a raise

Great app. Easy to install and the support is great. Please consider and option where reviews can automatically added to website.

Great customer support :)

They reply immediately! I love app because it is easy to use

the application is great, contact with the service is at the highest level, Mrs. Jamie helped me solve my problems in a flash. I recommend!

TYDAL has completely transformed how we manage customer feedback. The app is incredibly easy to use, and the integration with our Shopify store was seamless. Our customers love the intuitive review system, and we’ve seen a significant boost in conversions since implementing it. The customization options are fantastic, allowing us to match the look and feel of our brand perfectly. Plus, the support team is responsive and helpful. Highly recommend TYDAL for any store looking to enhance their customer experience!