TYDAL Product Reviews App
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Best review app. Works perfectly and customer support is great. A+
Thank you so much for the A+ review! We're thrilled to hear you're happy with our app and support. 😊
- Kevin & TYDAL Team
Difficult to set up the app on mobile. The number of days selection is glitched and you can’t see what you’re typing. I accidentally selected 1000 days after purchase
Thanks for your feedback! We're sorry for the setup issues and will look into the glitches right away. Appreciate your patience!
- Kevin & TYDAL Team
Sam was very helpful
Great to hear that our support was helpful! If you need any more assistance, we're just a message away.
- Kevin & TYDAL Team
Loved using this app so far! Really convenient for customers to leave reviews on Shopify site!
Fantastic to hear you're finding it convenient! We love making things easier for you. Reach out anytime—we're here to help!
- Kevin & TYDAL Team
Extremely fast, helpful, and polite. I highly recommend them!
Thank you for the high recommendation! We're delighted to hear you found our service fast, helpful, and polite. We're here whenever you need us!
- Kevin & TYDAL Team
Customer services is great. App is also good.
Thanks a lot! We're glad you're happy with both our customer service and the app. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team
I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly.
However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback.
Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.
Thank you for your valuable feedback! We're thrilled we could assist you efficiently. We'll definitely consider adding those features to enhance user experience. Your input helps us improve!
- Kevin & TYDAL Team
Fantastic app!! Jamie is so professional and helpful. 5 Star App and Service
Thank you for the five stars! We're thrilled you're enjoying both the app and the support. Your satisfaction is our top priority! 🌟
- Kevin & TYDAL Team
Amazing support by Sam!
Thank you! We're thrilled to hear you had an amazing experience with our support team. We're here for you anytime!
- Kevin & TYDAL Team
best ever
Thanks for the high praise!😊
- Kevin & TYDAL Team