Valutazione complessiva
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
29 maggio 2023

Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete

Tempo di utilizzo dell’app: Circa 13 ore
Rivo ha risposto 29 maggio 2023

Hi Levente,

Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at

We look forward to hearing back from you soon.

Warm regards,

21 maggio 2023

I uninstalled this rivo review app and deleted the widgets but "empty stars" and "write a review" message stays there on my product page. i don't know how to get rid of that now, i might have to build the whole product page again because of this bug

Onto Ease
Regno Unito
Tempo di utilizzo dell’app: 39 minuti
Rivo ha risposto 21 maggio 2023

Hi Muzzammil,

This is Lea from Rivo! Thank you for bringing this to our attention and we're sorry for any inconvenience this has caused. We're happy to let you know that we have already removed the left-over codes from our app. You can rest assured that the issue has been fixed. We'd like to make this right and offer additional support. Please feel free to reply to our email thread or reach out to me directly at we'd love to offer any help we can.


12 aprile 2023

Didnt like it. After uninstalling I had to look for help because some i-of its icons were still stuck in the page

Tempo di utilizzo dell’app: Circa un'ora
Rivo ha risposto 14 aprile 2023

Hi Trevor,

Lea here from Rivo! Thank you for bringing this issue to our attention. I’m so sorry for the trouble with the left-over codes. Our team has reached out to your email to get to the bottom of the issue and provide a resolution as soon as possible. Our team is very open to resolving this with you, if you would like to reply on the email thread we have open or you can reach out to me directly at:

Looking forward hearing back from you!

Best Regards,


31 marzo 2023

Worst app ever I unistall it and made my store terrible. customer support the worst ever. Hours for someone to response to me! Absolutely crazy bad app. Don't recommend it

Tempo di utilizzo dell’app: 3 mesi
Rivo ha risposto 31 marzo 2023

Hey Tackaboo team,

James here from the Rivo team! First of all, sorry about the trouble you've ran into with the app. Just got caught up on the support request you submitted – and see that we did take a few hours to respond to it.

If you want to chat more about it – lines are open. Feel free to reach out to me at, I'd love to make things right.


7 dicembre 2022

The app appears super easy to use and user friendly but when you actually start using it, all that expectation fails to deliver. It is very buggy(or at least it felt to me), and as soon as you enable it, it adds the star rating widget and the write a review widget but you can't move them as they don't show up as editable blocks in your store editor. Which just makes me think how it is not actually compliant with 2.0 themes.

When you add them manually as new widgets, the forced ones are now gone and the new ones that you added are blank blocks that display nothing.

Also this app somehow prompted our previous Shopify Reviews App(which we had long since removed) to display its own ratings on the collections page. Now we have 1 set of ratings on the collections page and another completely different one on the product page. Nothing was going right with this. We are not Shopify Store experts but we have not had this much trouble setting up an app in the past.

I appreciate their team trying to help us and promptly responding even though we hadn't paid a dime for the app, but it just wasn't for us. It didn't appear as good looking as the screenshots showed too. Looked more like the default reviews app up until we had tested.

Athleisure Sports
Tempo di utilizzo dell’app: Circa 4 ore
Data modifica: 30 novembre 2022

I've submitted 2 tickets for issues I have experienced and no help or communication in 3 weeks. The reps who I did speak to were helpful.

Kingdom Beauty Care
Stati Uniti
Tempo di utilizzo dell’app: Circa un mese
Rivo ha risposto 19 ottobre 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin