TYDAL Product Reviews App , 2,143件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年5月16日

jamie was amazing, she helped me solve all my problems in just 5 mins

Glowing Mira
エジプト
アプリの使用期間:1日
TYDALが返信しました 2024年5月20日

Thanks for the feedback! We're glad our support was able to assist you efficiently. Let us know how we can give you a better experience!
- Kevin & TYDAL Team

2024年5月10日

Just installed. Very responsive customer service. I will change the rating after I use the app more.

Author Bruce L Oliver's Media
アメリカ合衆国
アプリの使用期間:12分
TYDALが返信しました 2024年5月13日

Thanks for giving us a try! We're here to assist anytime. Looking forward to impressing you more as you explore the app further! 🌟
- Kevin & TYDAL Team

編集日:2024年5月13日

I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.

Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?

Higher Gallery
アメリカ合衆国
アプリの使用期間:7ヶ月
編集日:2023年3月31日

Arianne is a sweetheart and was knowledgeable and helpful with setting up our reviews for our store! RIVO has been a great experience with their other products as well. It’s been three days now since installing the Product reviews widget, and the issue we’re having is that we requested to have the “Powered by RIVO” branding removed twice, then today was the third time. Each time they remove it, then it’s back later in the day or the next day. Not liking that at all!

Sweet Jean's Cafe Supreme
アメリカ合衆国
アプリの使用期間:6ヶ月
TYDALが返信しました 2023年3月27日

We strive to provide exceptional customer support, and we're glad to hear that we were able to assist you in a timely and knowledgeable manner. Thank you for taking the time to share your feedback with us and for recommending us!
All the best, Kevin