TYDAL Product Reviews App

TYDAL Product Reviews App

Recensies (3.249)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
1 februari 2023

I would recommend this service because I had a great time getting setup with the app as Paul my chat agent helped me out with the entire app and was very professional and helped me out in everything I needed! Paul is the best agent on chat I have probably come across in the longest time

joms
Verenigde Staten
10 dagen gebruiken de app
TYDAL heeft geantwoord 1 februari 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

27 mei 2023

I installed the app today and reached out to the Support team to help with some questions. Jel was super quick to help and even made suggestions that could boost my store's performance. Thank you ! Super excited to see the conversion this feature will bring.

ALR BEAUTY UK
Verenigd Koninkrijk
10 dagen gebruiken de app
TYDAL heeft geantwoord 29 mei 2023

Thank you for sharing your feedback! We're thrilled to hear that our team was able to assist you quickly and provide valuable suggestions to optimize your store. We appreciate your business and can't wait to see your store's conversion rates soar! - Lea, Rivo Support Manager

4 januari 2024

Recomiendo 100%, el servicio al cliente es excelente y te atienden súper rápido.

MARDESAL
Mexico
6 dagen gebruiken de app
TYDAL heeft geantwoord 12 januari 2024

¡Gracias por tus comentarios! Estamos muy contentos de que esté satisfecho con nuestro servicio. Siempre estamos aquí para ayudarte.
- Lea & Rivo Team

27 januari 2023

The app looked super clean. Customer service was amazing. Would definitely recommend to anyone looking for an app to add reviews to website

WealthWise
Canada
9 dagen gebruiken de app
TYDAL heeft geantwoord 30 januari 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

Bewerkt 1 juni 2023

Once you uninstall the app, It just leaves their reviews there causing your site not to be usable for a day or 2 cause customers will see 2 reviews on your page one that you want and one from this supplier.

Issue was sorted promptly with Lea her service was exceptional!!!

Modernized Tech Solutions
Zuid-Afrika
9 dagen gebruiken de app
TYDAL heeft geantwoord 1 juni 2023

Hi Santic,

Lea here from Rivo! Thank you for letting us know and so sorry for the trouble with leftover code.

I've sent you an email to reach out and get to the bottom of this issue.
Feel free to contact me back anytime at lea@rivo.io.

Regards,
Lea

22 mei 2023

Great Support. Unbelievably fast and they are eager to help you succeed! They went out of their way to make sure I was happy. I was beyond happy.

SacredHealingSupplyCompany
Verenigde Staten
9 dagen gebruiken de app
TYDAL heeft geantwoord 23 mei 2023

Thank you for your kind words! It means a lot to us that we were able to exceed your expectations and help you succeed. We always strive to go above and beyond for our customers. - Lea, Rivo Support Manager

30 november 2022

Mica was super helpful customer service 100! Very helpful and super nice! Definitely worth reaching out to customer service for help!

22 Lives
Verenigde Staten
9 dagen gebruiken de app
TYDAL heeft geantwoord 30 november 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

4 januari 2023

My experience was amazing. Paul was quick, effective, and informative when helping me! He made sure I wasn’t in need of anything and assured me that if I needed any help to check back in at anytime! Thanks so much!

A Mom & A Machine LLC
Verenigde Staten
9 dagen gebruiken de app
TYDAL heeft geantwoord 4 januari 2023

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

20 december 2022

Customer Service is Excellent & Easy Installation. Will give four start because I have just installed it so I can not say much about performance. Will review again after using for a while

Bodycreativity Products
Tanzania
9 dagen gebruiken de app
TYDAL heeft geantwoord 27 december 2022

Hi Bodycreativity Products team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

24 mei 2023

amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing

Killer Condiments
Australië
9 dagen gebruiken de app
TYDAL heeft geantwoord 24 mei 2023

Thank you for your review and feedback here! We appreciate hearing about your experience and are glad that Pete has been an amazing support. If you have any specific feedback regarding our app, we'd love to hear it! - Lea, Rivo Support Manager