TYDAL Product Reviews App
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Definitely must-have app in your shop. Really convenient free plan to start with and of course ultra helpful support!
Thank you so much for your kind review! We're glad that you found our app convenient and that our support team was helpful. We're always here to help if you need anything! - Lea, Rivo Support Manager
I have just started using the app and am still in the design and learning phase. I do love all the options and looking forward to using them. I have to say that the customer has been the ABSOLUTE BEST in comparison to the other apps I use. Lance, has helped me so much today and I really appreciate it! keep up the good work. thank you
Hey, Freshly Plum team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin
Very helpful support from Jel! Truly the best! Friendly and great comminucation. Great app. Recommended
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin
An incredible app, with fast responses that exceed your expectations. I was extremely satisfied with my experience dealing with them. Thank you!
Thank you so much for sharing your awesome feedback about our app! We always strive to go above and beyond for our customers! 🙌 It makes us happy knowing you had a fantastic experience with us!
- Lea & Rivo Team
I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.
Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?
We just finished setting up this app on our storefront and are excited to see it at work. We really loved the service. The service was kind and courteous. Thank you for your patience with us old people LOL.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Let us know anytime if there's anything else we can do to help. 🙂 Thanks, Kevin
I recommend this app to everyone because of the customer service and the user friendly functions. Just got done chatting with Paul and he gave me great encouragement and a few tips for more exposure to my store! I can't describe how in awe I am of the niceness of the customer service and employees. Keep doing what you're doing. Thank you ALL.
Thank you for the wonderful review and for recommending us to the Shopify community! Your honest feedback means everything to us and we're glad that you feel we're on the right track! If there's anything else we can do to help, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. 🙌 Best regards, Kevin
Maria was very helpful and provided a-class support. Can recommend without the fear of someone being disappointed!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin
Great customer service!
Thank you for giving us a positive review! Let us know if there's anything else we can do to help you in the future.
- Kevin & Rivo Team
Paul was perfect... He helped me with everything I need and more.. He was very excellent. Thanks very much
Thank you for your kind words! We are delighted that you had an excellent experience. We appreciate your feedback and value you as our customer! - Lea, Rivo Support Manager