TYDAL Product Reviews App

TYDAL Product Reviews App

Recensies (3.250)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
25 januari 2023

Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10

MultiVi
Verenigd Koninkrijk
29 minuten gebruiken de app
TYDAL heeft geantwoord 25 januari 2023

We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

10 oktober 2022

Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.

CODi Worldwide
Verenigde Staten
29 minuten gebruiken de app
TYDAL heeft geantwoord 10 oktober 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

Bewerkt 24 mei 2023

Customer Service is really good. They help you out with comprehensible info. They work fast and go above and beyond for you, with for example: extra tips and tricks to make your site and shop work even better for you.
PS, Ask for Paul, he is witty and sends funny gifs in the chat. ;-)

Fairy TAIL Fibers
Nederland
28 minuten gebruiken de app
TYDAL heeft geantwoord 24 mei 2023

Thank you so much for your kind review! We're glad to hear that our support has been helpful and informative. We always go the extra mile to make sure our customers are satisfied. Thanks again for your feedback! - Lea, Rivo Support Manager

27 februari 2023

The app is very easy to use and new user friendly! I was lucky enough to receive help from Pete who assisted me in making adjustments to my widget and even went a step further to guide me in the right direction to making a favicon for my online store! I've had an amazing experience with this app so far.

LES EVOLVE
Verenigde Staten
28 minuten gebruiken de app
TYDAL heeft geantwoord 27 februari 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
All the best, Kevin

19 december 2022

absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional

In Style Label
Australië
28 minuten gebruiken de app
TYDAL heeft geantwoord 19 december 2022

Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin

8 maart 2023

Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!

La Casa Dei Cristalli
Italië
28 minuten gebruiken de app
TYDAL heeft geantwoord 8 maart 2023

We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin

20 maart 2023

Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)

GOpen1
Chili
28 minuten gebruiken de app
TYDAL heeft geantwoord 20 maart 2023

We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin

2 oktober 2022

after staying up all night trying to use this app, i've come to the conclusion that i will not be able to use it because i havent been able to import my reviews from a previous app. cs was not ble to help me because they couldnt under stand that the csv file i was trying to save to my mac wasnt actually saving what i input. i wasnt receiving any errors when saving either. cs just kept telling me to make sure i was inputting the product id correctly which i was. since i wasnt able to get the proper solution, i will continue to use the helpful crowd reviews app instead, since the only reason i tried out this app was to utilize the "upload media" feature for customers. i didnt realize the helpful crowd reviews app also offered the same feature.

Cammie’s Crafts
Verenigde Staten
Ongeveer 15 uur gebruiken de app
1 december 2022

App is great. Arianne from support helped a lot with details. Excellent service. Recommending to everyone

ninetyunion
Verenigde Staten
28 minuten gebruiken de app
TYDAL heeft geantwoord 1 december 2022

Wonderful! Thank you so much for the positive feedback and 5-stars! Best regards, Kevin

9 mei 2023

Bin begeistert von der App. Einsteigerfreundlich, kostenloser Plan verfügbar, vor allem ist die App übersichtlich und schön aufgebaut. Hat alle Funktionen die ich benötige. Konnte Emojis benutzen und alle Texte auf Deutsch anpassen. Der Kundensupport über Live-Chat war sehr freundlich und angenehm.
Danke

DazDrea
Duitsland
28 minuten gebruiken de app
TYDAL heeft geantwoord 9 mei 2023

Danke für Ihre Rückmeldung! Es freut mich sehr zu hören, dass Sie mit unserer App zufrieden sind. Wenn Sie weitere Fragen oder Bedenken haben, ist unser freundlicher Kundendienst immer bereit zu helfen :) - Lea, Rivo Support Manager