TYDAL Product Reviews App

TYDAL Product Reviews App

Recensies (3.400)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
21 februari 2023

arianne helped me so much when i needed help using the new app! super helpful and the app sends emails out for me automatically!!! amazing !!

Scented Studio By Lili
Verenigd Koninkrijk
40 minuten gebruiken de app
TYDAL heeft geantwoord 21 februari 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin

21 mei 2023

I uninstalled this rivo review app and deleted the widgets but "empty stars" and "write a review" message stays there on my product page. i don't know how to get rid of that now, i might have to build the whole product page again because of this bug

Onto Ease
Verenigd Koninkrijk
39 minuten gebruiken de app
TYDAL heeft geantwoord 21 mei 2023

Hi Muzzammil,

This is Lea from Rivo! Thank you for bringing this to our attention and we're sorry for any inconvenience this has caused. We're happy to let you know that we have already removed the left-over codes from our app. You can rest assured that the issue has been fixed. We'd like to make this right and offer additional support. Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to offer any help we can.

Cheers,
Lea

29 november 2022

Abbie helped me out again and she provide the best customer service ever!!! app definitely easy to use and with many useful features, probably on of the best apps on the Shopify store! thank you so much for replying me so fast and assisting me in the best way possible!

Niche Perfume Decants
Italië
39 minuten gebruiken de app
TYDAL heeft geantwoord 29 november 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Bewerkt 14 december 2022

It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.

bingltd
Verenigde Staten
38 minuten gebruiken de app
TYDAL heeft geantwoord 14 december 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin

18 november 2022

Mica hat mir super geholfen und mir noch einen extra Tipp gegeben, wie mein Shop verbessert werden kann.

vibrant flair
Duitsland
38 minuten gebruiken de app
TYDAL heeft geantwoord 18 november 2022

Schön, dass Sie mit unseren Dienstleistungen zufrieden sind. Vielen Dank für die 5 Sterne und lassen Sie uns wissen, ob wir noch etwas tun können, um zu helfen. Tschüss, Kevin

6 maart 2023

great customer service Paul, thank you, recommended 100% support was quick and helpful, app is easy to use

DACEMAX
Verenigde Staten
38 minuten gebruiken de app
TYDAL heeft geantwoord 6 maart 2023

Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin

Bewerkt 6 februari 2023

The product works great. Easy for the customer to use and can send review emails. Paul helped me quickly. Thank you!

CornholeAntics
Verenigde Staten
38 minuten gebruiken de app
TYDAL heeft geantwoord 6 februari 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

4 november 2022

Customer support is excellent. Fast and knowledgable. The app is so easy to use. User interface is excellent as well

REBELLIVN
Verenigde Staten
38 minuten gebruiken de app
TYDAL heeft geantwoord 4 november 2022

It's music to our ears that you are happy with our customer support! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

9 januari 2023

So quick and helpful on the setting phase.
Ready to use dashboard and lot of settings, now waiting for new reviews :)

Spiny.it
Italië
37 minuten gebruiken de app
TYDAL heeft geantwoord 9 januari 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

28 november 2022

Just installed the app and the live chat service is excellent, thank you Lance! Can't wait to receive product reviews through Rivo!

Haku Creatives
Zuid-Afrika
37 minuten gebruiken de app
TYDAL heeft geantwoord 28 november 2022

Thanks for installing our app! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin