TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Recensies (2.351)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
25 november 2023

Really great free program & the customer service is great and fast!

Sundaze
Verenigde Staten
5 maanden gebruiken de app
TYDAL heeft geantwoord 28 november 2023

Thanks a ton for your kind words! We're thrilled you love our app and found our support helpful. Your satisfaction is our goal!
- Lea & Rivo Team

1 oktober 2023

i think they are best helping people very fast and also precise, 5 star absolutely, thank you Paul.

AlternatEcom
Italië
3 maanden gebruiken de app
TYDAL heeft geantwoord 4 oktober 2023

Thank you for your kind words! We're delighted to provide quick and accurate assistance. We appreciate your feedback!
- Lea & Rivo Team

3 juli 2023

Great experience! Was quick to help and didn't take more than 5 minutes! Very pleased with this app and customer service.

Hickory Hollow Soaps
Verenigde Staten
3 maanden gebruiken de app
TYDAL heeft geantwoord 6 juli 2023

So glad to hear you had an awesome experience with our app and our support team. Have fun exploring the app 🎉 Please let us know if there's anything we can help with!
- Lea & Rivo Team

4 augustus 2023

Had a great experience getting help from Mica today. Fast, friendly and positive!
Even gave me some extra invaluable Shopify tips which were great as I just launched my store. Thank you so much!!!
//Yenny

Yenny's Happy Biz
Australië
17 dagen gebruiken de app
TYDAL heeft geantwoord 7 augustus 2023

Thanks so much for the sweet review! We're thrilled our team provided great help and the tips were useful for your store! If you need anything else, don't hesitate to reach out!
- Lea & Rivo Team

2 juli 2023

very knowledgable and helpful. I enjoyed working with Mica and recommend her to anyone who needs assistance.

HumanlyDifferent
Verenigde Staten
3 maanden gebruiken de app
TYDAL heeft geantwoord 3 juli 2023

Thank you so much for your kind words! It was our pleasure assisting you. We truly appreciate the recommendation. If you ever need help, don't hesitate to reach out!
- Lea, Rivo Support Manager

14 augustus 2023

Arianne was so helpful and quick sorting out my request. First time using this app and the customer service is just amazing. I will be highly recommending this app. I really did appreciate all the help from her. Thank you again x

Cleopatra Skin Therapy
Verenigd Koninkrijk
18 dagen gebruiken de app
TYDAL heeft geantwoord 18 augustus 2023

Thanks a ton for the kind words! We're thrilled that our team could assist you! 😄 It means a lot that you had a great experience with our app. We appreciate your recommendation! If you need anything else, feel free to reach out again. Thank you!
- Lea & Rivo Team

14 augustus 2023

Pete was amazing from the onset. He was really helpful, friendly, and supportive in helping me getting set up and ready to roll. I'm really pleased with the service and with the product. Their UI is VERY nice. Much better than Judge.me. Now that I've switched I likely won't be going back.

Zaydan NYC
Verenigde Staten
20 dagen gebruiken de app
TYDAL heeft geantwoord 17 augustus 2023

Thank you so much for the kind words! It's great to hear that our team made your experience awesome. 🙌 We're thrilled that you're pleased with our support and app. Let us know if there's anything else we can do for you!
- Lea & Rivo Team

12 augustus 2023

Installing the app was easy, and it looks amazing on my store. And when I had a question, Jel stepped in to make sure I was taken care of and even shared tips to improve my shop. Thank you!

Girl From Peel Apparel
Canada
Ongeveer een maand gebruiken de app
TYDAL heeft geantwoord 14 augustus 2023

So glad you found our app easy to use. It means a lot to us that our team could help and provide valuable tips. Thank you for your kind words, and we're here anytime you need assistance. 👍
- Lea & Rivo Team

12 december 2023

I am relatively new to using the Rivo application but I am very content with what the app provides so far! We are a small business and just recently launched our online shop, so we are constantly on the lookout for useful add-ons. Installing a reviews app seemed mandatory, and after installing and trying out different applications I finally discovered the Rivo app which had the easiest set-up and customization possibilities (also in the free version!!!) and I have been using it since! Their support team is awesome, I just texted them with a request to remove the "Rivo branding" and Arianne got back to me within seconds and was utterly friendly and helpful. She even provided additional input and feedback which I found really nice Service 10/10

Atelier Black Forest
Duitsland
Ongeveer 2 uur gebruiken de app
27 juli 2023

Great chatting with Pete. Top notch customer experience, would text them again only for a quick chat to send GIFs

Explorer
Italië
Ongeveer 2 maanden gebruiken de app
TYDAL heeft geantwoord 2 augustus 2023

Thanks so much for the review! It was our pleasure to provide a top-notch support experience. Feel free to chat anytime you need help!
- Lea & Rivo Team