TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Recensies (2.395)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
2 februari 2023

This app is exactly what I was looking for. App very easy to set up ! Perfect customer service, thank you Pete for your help, I appreciate !

GRETHEL Bijoux
Frankrijk
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TYDAL heeft geantwoord 2 februari 2023

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Cheers, Kevin

17 mei 2023

Súper útil y el servicio al cliente muy efectivo! la recomiendo y lo mejor que la para la principal función que es obtener review es totalmente gratis!

Art By Suleny Craft Store LLC
Verenigde Staten
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TYDAL heeft geantwoord 18 mei 2023

¡Gracias por tus comentarios! ¡Me alegra saber que disfrutó de nuestra aplicación de revisión y que la encontró útil! Nos encanta brindar un servicio de atención al cliente eficaz y nos complace que lo haya experimentado. Gracias por recomendarnos 😊 - Lea, Rivo Support Manager

23 juni 2023

Rivo is powered by customer service representatives who make them one of the best providers to deal with. This morning I was again impressed by Abbie who not only did as asked but took the time to offer inciteful tips on how to improve certain features. She was respectful and helpful. I have to deal with many companies and many giants on a daily basis and they could all learn a lot from the service I got today. We often forget that the operators who face the public in our businesses are the face we show the world. I wish that every company I had to deal with had an Abbie because my shop would be at the top by now. Thank you

Saywhatyouwear
Australië
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TYDAL heeft geantwoord 26 juni 2023

Thank you so much for taking the time to leave us a review! We're delighted to hear that our support team went above and beyond to assist you. We truly appreciate your business and hope to continue to exceed your expectations in the future. - Lea, Rivo Support Manager

30 oktober 2022

Support was great. I was able to customize the review product and also my app was upgraded multiple times. I was able to remove the powered by rivo line for free. 5/5.

POSTER STATUS
Verenigde Staten
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TYDAL heeft geantwoord 31 oktober 2022

Your review means the world to us! 🙌 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

Bewerkt 27 maart 2023

thank you rivo team to help me , so much great thank for you . let see what will happen to my concern

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YUGAMSHOP
India
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TYDAL heeft geantwoord 27 maart 2023

Hi there,

Thank you for your feedback, Rahul! I'm so sorry about the hiccup you ran into when customizing the app. I'd like to get to the bottom of what you're experiencing here and see if we can help solve it. I've reached out over email to help make things right!

Cheers,
James

3 augustus 2022

It was vey easy to install and fit seamlessly into my website. My customer care agent Lance was awesome and removed the Rivo branding fast and easy for me. Im excited to start collecting my reviews!

Pixistics
Verenigde Staten
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TYDAL heeft geantwoord 3 augustus 2022

Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always here happy to help! All the best, Kevin

23 november 2022

Jel was amazing at helping me with all my issues. Thank you so much for your exceptional customer service.

Kami Volumes
Verenigde Staten
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TYDAL heeft geantwoord 23 november 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

25 mei 2022

Abbie was amazing and super helpful. She offered several suggestions to help me get the most out of the Rivo app, she even suggested to setup the Loyalty Rewards program. I cant wait to see what these two apps do for my business. Thank you Abbie!

Mystique Glitter Co.
Verenigde Staten
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TYDAL heeft geantwoord 26 mei 2022

Thank you so much for your choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Best wishes, Kevin

Bewerkt 13 februari 2023

Paul at rivo is awesome and they offer a really easy to use email subscription and review app that is free. Can't beat them!

coby+blu
Verenigde Staten
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TYDAL heeft geantwoord 13 februari 2023

Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can. Much appreciated, Kevin

24 april 2023

The app is easy to use and customer service is extremely helpful! Thank you Arianne for your help today.

Mississippi Candle Co.
Verenigde Staten
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TYDAL heeft geantwoord 25 april 2023

Thanks for your positive review! Glad to hear that you found our app easy to use and that our support team was able to help. We appreciate your support and hope to continue providing excellent service! - Lea, Rivo Support Manager