TYDAL Product Reviews App
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Rivo is powered by customer service representatives who make them one of the best providers to deal with. This morning I was again impressed by Abbie who not only did as asked but took the time to offer inciteful tips on how to improve certain features. She was respectful and helpful. I have to deal with many companies and many giants on a daily basis and they could all learn a lot from the service I got today. We often forget that the operators who face the public in our businesses are the face we show the world. I wish that every company I had to deal with had an Abbie because my shop would be at the top by now. Thank you
Thank you so much for taking the time to leave us a review! We're delighted to hear that our support team went above and beyond to assist you. We truly appreciate your business and hope to continue to exceed your expectations in the future. - Lea, Rivo Support Manager
Support was great. I was able to customize the review product and also my app was upgraded multiple times. I was able to remove the powered by rivo line for free. 5/5.
Your review means the world to us! 🙌 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
thank you rivo team to help me , so much great thank for you . let see what will happen to my concern
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Hi there,
Thank you for your feedback, Rahul! I'm so sorry about the hiccup you ran into when customizing the app. I'd like to get to the bottom of what you're experiencing here and see if we can help solve it. I've reached out over email to help make things right!
Cheers,
James
It was vey easy to install and fit seamlessly into my website. My customer care agent Lance was awesome and removed the Rivo branding fast and easy for me. Im excited to start collecting my reviews!
Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always here happy to help! All the best, Kevin
Jel was amazing at helping me with all my issues. Thank you so much for your exceptional customer service.
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Abbie was amazing and super helpful. She offered several suggestions to help me get the most out of the Rivo app, she even suggested to setup the Loyalty Rewards program. I cant wait to see what these two apps do for my business. Thank you Abbie!
Thank you so much for your choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Best wishes, Kevin
Paul at rivo is awesome and they offer a really easy to use email subscription and review app that is free. Can't beat them!
Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can. Much appreciated, Kevin
The app is easy to use and customer service is extremely helpful! Thank you Arianne for your help today.
Thanks for your positive review! Glad to hear that you found our app easy to use and that our support team was able to help. We appreciate your support and hope to continue providing excellent service! - Lea, Rivo Support Manager
another great app by rivo, simple and easy to use. Thier support team is unmatched, Lance was extremely helpful in assisting me with my request and made the experience seamless, thankyou
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
EXPECT TOP NOTCH PRODUCTS AND SUPPORT ALWAYS! Mica was the sweetest and she literally goes out of her way to help us out everytime. I already had Rivo Reviews app for a year and my whole-hearted trust goes to any Rivo apps on Shopify. This company is serious about your success and they make everything available for free. Plus the cutting-edge customer service is up for 24/7 for all your needs. I won't hesitate to recommend Rivo apps! Thanks Mica!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin