TYDAL Product Reviews App , 2 200 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de maio de 2024

The app is very user friendly and have never had an issue with any of the features

You can also easily transfer over your reviews from a different app using a CSV file.

Also the customer service is really good, (Jamie) was very polite and helped solve my issue and even gave me some advice

DARE TO DREAM
Reino Unido
About 1 year usando a aplicação
Questão respondida por TYDAL 27 de maio de 2024

Delighted to hear you're loving our user-friendly app! It's great to know our transfer feature and customer service hit the mark. Thanks for sharing your experience!
- Kevin & TYDAL Team

22 de maio de 2024

Nice to get someone on the chat mode for help who can fix things up quick!
App works great as well!
Thanks!

OriginalUdderBalm.com
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por TYDAL 27 de maio de 2024

Glad we could assist swiftly! Your satisfaction is our priority. Enjoy using the app, and thanks for the appreciation! 🚀😊
- Kevin & TYDAL Team

25 de maio de 2024

I am thoroughly impressed with the TYDAL Product Reviews app on Shopify. It delivers exactly what I need, and the reviews are displaying perfectly on my store. The integration is seamless, ensuring a smooth experience for my customers.

What truly sets this app apart is their exceptional customer service. Jamie, in particular, was incredibly helpful. They assisted me in removing the branding from the reviews and even provided valuable tips to improve my store. This level of support is rare and greatly appreciated.

Scentsible Pleasure
Estados Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 27 de maio de 2024

Thank you for the glowing review! We're thrilled our app meets your needs and that you've had a seamless experience. Our team is always here to help!
- Kevin & TYDAL Team

22 de maio de 2024

Very happy with this app. Love that customers can add photos. Customer service is excellent. Quick & will resolve issues quickly. I totally recommend it

The Fragrant Nest
Irlanda
Almost 2 years usando a aplicação
Questão respondida por TYDAL 23 de maio de 2024

We're thrilled to hear you're enjoying the app and our photo feature! Thanks for recommending us and for the kind words about our customer service! 😊
- Kevin & TYDAL Team

28 de maio de 2024

Impeccable Service from TYDAL

I want to share my incredible experience with TYDAL! From the moment I contacted them, I was greeted by very attentive people.

I had a problem with my product and was quite worried, but TYDAL's service was impeccable! They not only listened attentively to all my concerns but also did everything to resolve them quickly. ⏱️

The support team was extremely patient and polite, explaining each step of the resolution process clearly and understandably. Thanks to them, I was able to resolve everything.

I felt treated with a lot of respect and consideration, which left me extremely satisfied and at ease. I highly recommend TYDAL to anyone looking for high-quality customer service.

Thank you so much, TYDAL team, for all your help and support!

Total Mix
Brasil
About 2 months usando a aplicação
Questão respondida por TYDAL 30 de maio de 2024

We're thrilled to have provided you with impeccable service! 😊 Thank you for sharing your incredible experience with us. We're always here to help! 🌟
- Kevin & TYDAL Team

3 de abril de 2024

Very great customer service! I am still investigating all the app's features but so far it looks very good. Jamie was really nice and helpful. I had a question about the app and she replied literally in five seconds. Impressive service! 5 stars well deserved!

North Pole Christmas Shop® Italia
Itália
About 1 year usando a aplicação
Questão respondida por TYDAL 5 de abril de 2024

Thrilled you're enjoying the app and our speedy support! Exploring all features takes time, and we're here to help every step of the way. Thanks for the 5 stars! ⭐
- Kevin & TYDAL Team

24 de abril de 2024

Sam was amazing today. He patiently answered all the questions I asked and helped me. He also warned me about the app being free and initiated the process for the payment I made to be refunded to the company. I am very happy with the service I received. Thanks again, Sam

Sona
Irlanda
About 1 year usando a aplicação
Questão respondida por TYDAL 25 de abril de 2024

Thank you for the kind words! We're so glad we could help answer your questions and ensure a smooth refund process. We're here whenever you need us!
- Kevin & TYDAL Team

28 de março de 2024

Received help from Sam who was fantastic, very quick to respond and knowledgeable to solve my problem. Would definitely recommend this app to other online stores!

showerspassuk
Reino Unido
8 months usando a aplicação
Questão respondida por TYDAL 29 de março de 2024

Thrilled to hear we were able to assist you effectively! Thanks for recommending us. 😊
- Kevin & TYDAL Team

5 de março de 2024

so far in my exploration of the app, it's very self explanatory. If you have questions about anything, customer service answers almost immediately. I like what they have to offer in the Free version of the app. Once I pick up more views and emails, I'll be sure converting to the Paid version.
Looking forward to learning more!

Healing Hands Oasis
Estados Unidos
11 months usando a aplicação
Questão respondida por TYDAL 6 de março de 2024

Thanks for sharing your positive experience! We're glad you find the app intuitive and our customer service helpful. Excited for your growth and to have you with us! 🚀
- Kevin & TYDAL Team

19 de maio de 2024

I've had a fantastic experience using this app! It's user-friendly and makes leaving reviews a breeze. The quality of the products is top-notch as well. Highly recommend for anyone looking for a reliable and efficient way to share their feedback!

Inspiressences
Estados Unidos
3 months usando a aplicação
Questão respondida por TYDAL 21 de maio de 2024

We're thrilled about your fantastic experience! Glad you find the app user-friendly and enjoy our top-notch products. Thanks for recommending us!
- Kevin & TYDAL Team