TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 631)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
27 de maio de 2024

Great product. Just love it. But I must also mention the superb customer support that I got. The support team was very helpful and quick in providing top-notch service. I cannot be happier. Thanks a lot.

Blanca Whitening
Canadá
About 2 hours usando a aplicação
Questão respondida por TYDAL 29 de maio de 2024

We're delighted you love our app and experienced top-notch service from our support team! Thanks for your kind words and support!
- Kevin & TYDAL Team

22 de março de 2024

I would recommend this app to anyone opening a online store they get you up and running quickly and the staff are so helpful and lovely to talk to thank you so much for all your help and support

Herb’s Manchester
Reino Unido
4 months usando a aplicação
Questão respondida por TYDAL 25 de março de 2024

Thank you for the glowing recommendation! We're so happy to help you get started. Our team is here for you anytime you need. Best wishes with your store!
- Kevin & TYDAL Team

9 de janeiro de 2024

It was such a smooth process throughout. Abbie was amazing and extremely patient with me. Amazing customer service skills.

IB-LUXE
Reino Unido
Over 1 year usando a aplicação
Questão respondida por TYDAL 12 de janeiro de 2024

Thanks for your kind words! We're glad our team was able to assist you. Thanks for choosing Rivo!
- Lea & Rivo Team

28 de maio de 2024

App is easy to use and Jamie was so lovely, assisted my concern promptly.

Thirty 1st Closet
Filipinas
About 2 months usando a aplicação
Questão respondida por TYDAL 29 de maio de 2024

Thanks for the kind words! 😊 We're thrilled you found the app easy to use, and we're always here to assist you promptly whenever you need us!
- Kevin & TYDAL Team

25 de agosto de 2024

REALL VERY GOOD APP

shopingwala
Índia
11 minutes usando a aplicação
Questão respondida por TYDAL 26 de agosto de 2024

Wow, thanks so much! We're thrilled you're loving the app! 😄
- Kevin & TYDAL Team

17 de abril de 2024

Everything went smooth, Sam was really helpful and communicative. Would recommend!

Rapidly
Roménia
3 months usando a aplicação
Questão respondida por TYDAL 19 de abril de 2024

So glad to hear everything went smoothly! Thanks for the recommendation and for trusting us!
- Kevin & TYDAL Team

3 de fevereiro de 2024

I don't how these folks get so many positive reviews. I've had to contact them so many times about review request emails not being sent, among other problems. They respond politely but take days to "investigate" the problem. Plus, I receive no emails letting me know that I've received a new review. I recently discovered I had bad review left on my website and I had no idea, so I couldn't respond. Terrible app.

Mexico By Hand
Estados Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 4 de fevereiro de 2024

Hi there,

So sorry to hear about your recent experience.

We're constantly striving to provide our users with the best possible service. It's our top priority to address this issue promptly. I'd really appreciate the opportunity to discuss this further via email and find a solution that meets your expectations.

Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to help in any way we can.

Best Regards,
Lea

12 de outubro de 2024

good

The First Copy Store
Índia
18 minutes usando a aplicação
Questão respondida por TYDAL 14 de outubro de 2024

Thanks for the feedback! We're glad you're enjoying it. Let us know if you need anything! 😊
- Kevin & TYDAL Team

21 de junho de 2024

Awesome help . Answered all my questions and jamie was cool and helped with everything

TUNERMERCH
Estados Unidos
17 minutes usando a aplicação
Questão respondida por TYDAL 24 de junho de 2024

Thanks for the awesome review! We're glad we could answer all your questions and help you out. Reach out anytime you need more assistance!
- Kevin & TYDAL Team

11 de junho de 2024

Great

Purely Scent
Emirados Árabes Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 12 de junho de 2024

Thanks for the positive feedback! We're thrilled you're enjoying our service. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team