TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 788)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
11 de novembro de 2022

The app is easy to use and the customer service is fantastic. Abbie was a great help, and didn't take her long to help me with my request. Thankyou Abbie

Howlerz Australia
Austrália
8 months usando a aplicação
Questão respondida por TYDAL 14 de novembro de 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

10 de março de 2022

Arianne was very helpful and encouraging. Sometimes you just need to be reminded to not give up. Thanks.

QueenOfSpades
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 10 de março de 2022

So glad that you love our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

20 de novembro de 2022

My chat support women was super helpful and I loved the Meme gif used. She also compliments my website which is always nice.

Wittle Fox Den
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 21 de novembro de 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

30 de janeiro de 2023

The rep was awesome, knowledgable and helpful. I would definitely refer you all to family and friends. Customer service is great!

Chelsea Sherron
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 30 de janeiro de 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

6 de fevereiro de 2023

Pete was really helpful and knowledgeable as well. He gave me a suggestion to improve my shop while helping me install the app. Kudos to the Rivo team for having such a great customer support. Thanks

findershoppers
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 6 de fevereiro de 2023

Thank you so much for the feedback and 5-Stars! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

17 de dezembro de 2022

eccezzionale, uso shopify da diversi anni e non mi era mai cpitato di trovare un customer service cosi professionale ed attivo, hanno risolto ogni problema nel giro di dieci minuti. Inoltre l'app è molto intuitiva e personalizzabile, inoltre è gratuita. Consigliatissimo

CentroDiPsicologiaSole
Itália
8 months usando a aplicação
Questão respondida por TYDAL 19 de dezembro de 2022

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, mantenere i nostri clienti felici è la nostra priorità numero uno. Salute, Kevin

7 de abril de 2023

Jel was amazing! My request was completed, I learned about other Rivo products, and got tips to help my new store. I am happy I am using Rivo and appreciate the great customer service.

When It Rains Shop, LLC
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 10 de abril de 2023

Thank you for sharing your positive experience with us. We are delighted to hear that we were able to provide you with exceptional service and that your request was completed to your satisfaction. We are also pleased that you had the opportunity to learn about other Rivo products and that we were able to offer some tips to help with your new store. Our team is committed to providing high-quality products and exceptional customer service, and we are thrilled that we were able to exceed your expectations.
Best wishes, Kevin

27 de novembro de 2022

i just downloaded it and was very easy to use - my customer service experience was beyond exceptional!!

Chateau J.
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 27 de novembro de 2022

Thanks so much for choosing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Much appreciated, Kevin

25 de novembro de 2022

This was a really good app. Easy to use and the assistant Lance was very good. He gave me suggestions on my store and helped remove my watermark for FREE!!!!!!

AQUEOUS
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 26 de novembro de 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

25 de maio de 2022

This App is everything !!! Its like a box full of surprises ! Once i added it to my store it was very easy to customize & the quick responding chat was sooo helpful ! Abbie was so quick and to the point , not to mention funny ! Thank you Abbie ! I encourage everyone to add this FREE app ! I cant believe its free ! You will not regret it !

CuddlesCustomPJs
Estados Unidos
8 months usando a aplicação
Questão respondida por TYDAL 26 de maio de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful that you love our app and customer service. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin