TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 795)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de agosto de 2023

I haven't used the product a whole lot yet, but so far my experience have been great, as it seems to include most features one would want, but the best part is the customer support, as they where a great help. They helped with whatever question I had and also gave me some tips on the store as a whole. I had a great experience!

Showercap
Suécia
6 months usando a aplicação
Questão respondida por TYDAL 22 de agosto de 2023

Thank you so much for sharing your experience with our app! We're thrilled to hear that you're enjoying it so far. Our team is always here to assist you with any questions or concerns. We're so glad you had a great experience, and we're here for you whenever you need us.
- Lea & Rivo Team

25 de outubro de 2022

Abbie was amazing as always and helped me find this app after we concluded that there wasn't currently a free way to integrate the rewards app to incentivize my customers to leave reviews, and I am still a very small very new business. I do like the app, but I can tell it's in it's infancy. There aren't quite enough branding options available, unlike the rewards app which looks seamless on my store. And of course I would have liked integration with the 2 apps. No brainer there. I'll stick with it though. It's still way better than the native Shopify review app, and you can NOT beat Rivo's customer service! Thanks again Abbie!

RayNSons
Estados Unidos
6 months usando a aplicação
Questão respondida por TYDAL 26 de outubro de 2022

We truly appreciate you using our app and are so grateful for your thoughtful feedback and positive review! If any questions come up or if we can help along the way, just let us know. Our team here at Rivo will be pleased to assist you. All the best, Kevin

7 de janeiro de 2023

Mica was amazing throughout the whole process of helping me. Even went beyond her duties to helpfully point out a few tweaks I could make on my store. 10/10 would recommend

U_AP
Estados Unidos
6 months usando a aplicação
Questão respondida por TYDAL 8 de janeiro de 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

27 de janeiro de 2023

The service at Rivo is always great with no waiting time. I certainly would recommend it! I now utilise two of their products and am very happy with the results.

Threaded Earth
Austrália
6 months usando a aplicação
Questão respondida por TYDAL 30 de janeiro de 2023

We're so excited that our apps have provided great results for your store! 🚀 Thanks so much for the positive feedback and review! All the best, Kevin

21 de outubro de 2023

We connected with Pete on Support Team for assistance. He is really professional at his work and helped us to make things better. Extremely satisfied with support provided by Pete :)

Revoral
Índia
6 months usando a aplicação
Questão respondida por TYDAL 23 de outubro de 2023

So happy to hear that our team could help out! We always strive to make things better. Thanks for your kind words! 😊
- Lea & Rivo Team

7 de abril de 2023

Muy agradable y muy resolutiva, me atendieron perfectamente y me ayudaron en todo.
Fue muy positivo para mi tienda on line
Gracias

YuyeD
Espanha
6 months usando a aplicação
Questão respondida por TYDAL 9 de abril de 2023

Brindar un excelente servicio al cliente es una de nuestras principales prioridades, por lo que es gratificante saber que nuestros esfuerzos valieron la pena. Si tiene más necesidades o preguntas, no dude en comunicarse con nosotros.
Saludos, Kevin

9 de novembro de 2022

Aplicación muy útil y servicio técnico muy profesional especialmente Abbie. Muy recomendable para cualquier tipo de tiendas

Only Deals Boutique
Espanha
6 months usando a aplicação
Questão respondida por TYDAL 9 de novembro de 2022

Maravilloso, ¡muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🤩 Todo lo mejor, Kevin

21 de novembro de 2022

I'm so pleased with the added service provided using the Rivo Product Review app. I needed help and Abbie went above and beyond to help me and even dropped a few gems! My site has that finishing touch now.

Wellington Baby Clothing
Estados Unidos
6 months usando a aplicação
Questão respondida por TYDAL 21 de novembro de 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

19 de abril de 2023

they have great support and a great platform to be able to add valuable reviews for your website. thank you for the help setting up and the support

RawGemShop
Estados Unidos
6 months usando a aplicação
Questão respondida por TYDAL 19 de abril de 2023

We're committed to providing our customers with the best possible support and user experience, so it's great to see that we've hit the mark. If you have any further feedback or suggestions for us, please don't hesitate to let us know.
Thanks, Kevin

3 de novembro de 2023

Jel was quick and answered my questions with ease. Also went above and beyond by giving me extra pointers for my website I did not know I could do since I am still new to Shopify! Ten out of ten would reccomend

Luxury Gift Galore
Estados Unidos
6 months usando a aplicação
Questão respondida por TYDAL 6 de novembro de 2023

Thrilled to hear our team could offer you quick and helpful support, along with extra tips for your Shopify journey! Thanks for the perfect score and recommendation. We're here whenever you need us!
- Kevin & Rivo Team