TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 795)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
28 de abril de 2023

The best app to use for product reviews Jel helped me with all of my needs and even gave me some tips and tricks for my website I definitely recommend asking for Jel.

FaceBeauty
Chéquia
18 days usando a aplicação
Questão respondida por TYDAL 1 de maio de 2023

Thank you so much for sharing your positive feedback! It's great to hear that Jel was able to help you with the app and offer some valuable tips for your website. We appreciate your support! - Lea, Rivo Support Manager

5 de abril de 2023

Paul was efficient and effective in answering all my queries. I am excited for this app and the partnership with Rivo.

Rug Plugg
África do Sul
18 days usando a aplicação
Questão respondida por TYDAL 5 de abril de 2023

We're pleased to hear that we were able to assist you and provided excellent customer service by answering all of your questions promptly and accurately. If there's anything else we can do, just let us know. Our team will be delighted to assist you.
Best regards, Kevin

18 de janeiro de 2023

So far so good. Mica has been very helpful today removing the rivo branding as well as adding some suggestions to make the store look better.

Lsting
Hong Kong, RAE da China
18 days usando a aplicação
Questão respondida por TYDAL 18 de janeiro de 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

6 de fevereiro de 2023

The representative Arianne, was extremely helpful. She originally helped with removing the branding from my site, but even when the extra mile to give me a couple of pointers and the web links to help with my store. Will use this and further products in the future from the company!!

Discounted Apparel and Accessories
Estados Unidos
18 days usando a aplicação
Questão respondida por TYDAL 6 de fevereiro de 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

4 de agosto de 2023

Had a great experience getting help from Mica today. Fast, friendly and positive!
Even gave me some extra invaluable Shopify tips which were great as I just launched my store. Thank you so much!!!
//Yenny

Yenny's Happy Biz
Austrália
17 days usando a aplicação
Questão respondida por TYDAL 7 de agosto de 2023

Thanks so much for the sweet review! We're thrilled our team provided great help and the tips were useful for your store! If you need anything else, don't hesitate to reach out!
- Lea & Rivo Team

24 de fevereiro de 2023

I was customizing my shop and I saw where I could get Rivo's branding removed. I clicked on it and met Abbie in the chat. She was phenomenal and even showed me how to change my Favicon which I didn't even know you could do. She was super helpful and easy to talk to. Keep her on the team!

MOVE FWWD
Estados Unidos
17 days usando a aplicação
Questão respondida por TYDAL 27 de fevereiro de 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

4 de março de 2023

Very awesome experience. These apps are awesome and add so much value to my website. Thanks guys for such awesome apps!

Sunday Nutrition
Estados Unidos
17 days usando a aplicação
Questão respondida por TYDAL 6 de março de 2023

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and and 5-stars! 🙌
All the best, Kevin

11 de abril de 2023

Dear Pete

I wanted to take a moment to express my appreciation for the outstanding online service I received from you. From start to finish, my experience was exceptional, and I wanted to share my positive feedback with you.
TOP SERVICE Pete

Asmara Bella
Suíça
17 days usando a aplicação
Questão respondida por TYDAL 11 de abril de 2023

Thank you so much for taking the time to write such a wonderful review about your experience with our services and for sharing your positive feedback. We are thrilled that you were satisfied with the service you received and that it met your expectations. Here at Rivo, we always strive to provide exceptional customer service, and it's truly rewarding to hear that we've succeeded. It is always nice to hear that our efforts are recognized and valued by our customers. If you ever need any assistance in the future, please do not hesitate to contact us. We are always here to help and ensure that you receive the best possible service.
All the best, Kevin

15 de maio de 2022

Good app, gets the job done. Customer support from Paul was great, he's funny, helpful and to the point.

peacefulgrowingcollective
Austrália
17 days usando a aplicação
Questão respondida por TYDAL 16 de maio de 2022

Thanks so much for the 5-Star review! Best regards, Kevin

28 de junho de 2023

Looking good so far! Helpful proactive staff - Pete was the guy who answered my message and I wasn't kept waiting long at all!

A heart shaped cherry
Reino Unido
17 days usando a aplicação
Questão respondida por TYDAL 29 de junho de 2023

Thanks for the feedback 😄Our team is always here to help! We're glad we could respond quickly and assist you. Let us know if there's anything else we can help with! 🙌 - Lea, Rivo Support Manager