TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 809)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de março de 2023

It was a very nice conversation with Jel Ma'am and she helped me very quickly.
I'm glad to hear that you had a nice conversation with Jel and that she was able to help you write your review quickly! Writing a review can be a challenging task, but with a little bit of guidance, it can be a breeze.

shopehind
Índia
7 days usando a aplicação
11 de janeiro de 2023

Great service! Did a great job not only on their own platform but also giving great advice to your store. I totally recommend it!

TakeTodayLife
Estados Unidos
7 days usando a aplicação
Questão respondida por TYDAL 11 de janeiro de 2023

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

17 de novembro de 2022

Ik heb de app zelf nog niet gebruikt. Heb hem net geïnstalleerd. Je kan aanpassen volgens huisdesign en dat is de reden dat ik deze app koos. De klantenservice is snel en accuraat. Pete voegde onmiddellijk een aantal features toe.

House of Baboon
Bélgica
7 days usando a aplicação
Questão respondida por TYDAL 17 de novembro de 2022

Heel erg bedankt voor het kiezen van onze app! Als u vragen heeft of als we u op weg kunnen helpen, kunt u altijd contact met ons opnemen. 😊 Proost, Kevin

19 de julho de 2022

I have just started using the app and am still in the design and learning phase. I do love all the options and looking forward to using them. I have to say that the customer has been the ABSOLUTE BEST in comparison to the other apps I use. Lance, has helped me so much today and I really appreciate it! keep up the good work. thank you

Freshly Plum
Estados Unidos
7 months usando a aplicação
Questão respondida por TYDAL 25 de julho de 2022

Hey, Freshly Plum team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

12 de junho de 2023

Definitely must-have app in your shop. Really convenient free plan to start with and of course ultra helpful support!

Ladibelle
Polónia
7 days usando a aplicação
Questão respondida por TYDAL 15 de junho de 2023

Thank you so much for your kind review! We're glad that you found our app convenient and that our support team was helpful. We're always here to help if you need anything! - Lea, Rivo Support Manager

4 de março de 2023

Very helpful support from Jel! Truly the best! Friendly and great comminucation. Great app. Recommended

Cecilia Nordstrom Chocolates
Suécia
7 days usando a aplicação
Questão respondida por TYDAL 6 de março de 2023

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin

27 de agosto de 2023

An incredible app, with fast responses that exceed your expectations. I was extremely satisfied with my experience dealing with them. Thank you!

PureCharm Beauty
Israel
7 days usando a aplicação
Questão respondida por TYDAL 30 de agosto de 2023

Thank you so much for sharing your awesome feedback about our app! We always strive to go above and beyond for our customers! 🙌 It makes us happy knowing you had a fantastic experience with us!
- Lea & Rivo Team

16 de novembro de 2022

We just finished setting up this app on our storefront and are excited to see it at work. We really loved the service. The service was kind and courteous. Thank you for your patience with us old people LOL.

PJ-Bey Emporium
Estados Unidos
7 days usando a aplicação
Questão respondida por TYDAL 16 de novembro de 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Let us know anytime if there's anything else we can do to help. 🙂 Thanks, Kevin

27 de dezembro de 2022

I recommend this app to everyone because of the customer service and the user friendly functions. Just got done chatting with Paul and he gave me great encouragement and a few tips for more exposure to my store! I can't describe how in awe I am of the niceness of the customer service and employees. Keep doing what you're doing. Thank you ALL.

HTMunlimited
Estados Unidos
7 days usando a aplicação
Questão respondida por TYDAL 27 de dezembro de 2022

Thank you for the wonderful review and for recommending us to the Shopify community! Your honest feedback means everything to us and we're glad that you feel we're on the right track! If there's anything else we can do to help, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. 🙌 Best regards, Kevin

Editado a 13 de maio de 2024

I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.

Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?

Higher Gallery
Estados Unidos
7 months usando a aplicação