TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 791)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
16 de março de 2023

Rivo have done it again. These guys are amazing, their products are easy to use (even for a newbie like me) and the customer service is second to none. Abbie helped me out not only with my Rivo query but found I had the wrong social media link on my shopify page, now that is above and beyond. I can't thank these guys enough for providing such a great experience.

Salty Paws Design
Austrália
About 20 hours usando a aplicação
Questão respondida por TYDAL 16 de março de 2023

We're thrilled to hear that you found our products easy to use and that our customer service exceeded your expectations. We're also glad we were able to assist you not only with your query but also with the incorrect social media link on your Shopify page. We always strive to go above and beyond for our customers, and it's great to hear that our efforts are appreciated. We're committed to providing excellent service and support, and we're glad that you had such a great experience with us. ✨
Best regards, Kevin

2 de janeiro de 2023

very nice and helpful, and i will definitely keep your app, it looks great.

Héloise Paris
Alemanha
About 20 hours usando a aplicação
Questão respondida por TYDAL 2 de janeiro de 2023

Thanks so much for the 5-stars! 🌟 Cheers, Kevin

20 de abril de 2023

the customer care was so much good and insane . and review widgets are simple and easy i love it .

zerawynth
Estados Unidos
24 days usando a aplicação
Questão respondida por TYDAL 21 de abril de 2023

Thank you for sharing your review and feedback with us. We'd love to know how we can make your experience even better. Feel free to share your thoughts with us! - Lea, Rivo Support Manager

10 de outubro de 2022

I am about to start using the app, Arianne from the customer service helped me with some initial set up. Extremely fast and friendly

La fabbrica del giocattolo
Itália
23 days usando a aplicação
Questão respondida por TYDAL 17 de outubro de 2022

Hey, La fabbrica del giocattolo team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

13 de fevereiro de 2023

this app is so usefull! It saved me lots of boring hours adding reviews on my store and even the support i gained from Paul is the best EVER!!!

PD SHOPP
Brasil
About 19 hours usando a aplicação
Questão respondida por TYDAL 13 de fevereiro de 2023

We're thrilled to have exceeded your expectations. Thank you for your kind words and for leaving a wonderful review! 🙌 All the best, Kevin

22 de outubro de 2022

Very helpful! Therese is fabulous! Thank you for the excellent prompt service. it is easy to use, thank you

OivaShop®
China
About 19 hours usando a aplicação
Questão respondida por TYDAL 24 de outubro de 2022

We really appreciate the 5-Star review! These reviews make our day here! 😊 Thanks, Kevin

2 de novembro de 2023

Arianne really helped me and solved all my doubts

numismatica_ita
Itália
About 18 hours usando a aplicação
Questão respondida por TYDAL 6 de novembro de 2023

Fantastic to hear we could clear up all your doubts! If you have any more questions, we're here to help. Thanks for the positive feedback!
- Kevin & Rivo Team

14 de setembro de 2023

The customer service is really top notch! Not an exaggeration. Thanks again Abbie!

Alpha Dream Technology
Estados Unidos
About 18 hours usando a aplicação
Questão respondida por TYDAL 15 de setembro de 2023

Thank you for your lovely review! We're glad you had a great experience with our team! We appreciate your kind words.
- Lea & Rivo Team

31 de agosto de 2022

Ottima app , meglio anche di alcune a pagamento, si puo personalizzare e mettere le foto . Supporto eccezionale , veloci , e gentilissimi .

Italiae Gustum
Itália
About 18 hours usando a aplicação
Questão respondida por TYDAL 31 de agosto de 2022

Sono così felice che tu ami la nostra app e i nostri servizi! 🙌 Grazie per la meravigliosa recensione e apprezziamo davvero che tu abbia contribuito a condividere la parola su di noi! Auguri per il successo a te e alla tua attività! Tutto il meglio, Kevin

24 de junho de 2023

I was so impressed by the team member Jel who helped me with my query. Highly recommend them
Thank you Jel for the quick support you provided

Denim Demands
Austrália
About 18 hours usando a aplicação
Questão respondida por TYDAL 26 de junho de 2023

Thank you so much for taking the time to leave a review. We're thrilled to hear that our support team was able to assist you and that you had a great experience with our app. We appreciate your recommendation and are so glad we could help you out! 🤗 - Lea, Rivo Support Manager