TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 793)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
21 de maio de 2022

L’app è stata molto semplice da usare e mi sono trovato finora bene. L’assistenza è pronta ad aiutarti ed é molto gentile.

Tina Canzano Jewels
Itália
26 minutes usando a aplicação
Questão respondida por TYDAL 23 de maio de 2022

Siamo così felici che tu sia soddisfatto della nostra app! Grazie mille per la recensione positiva a 5 stelle! 🌟I migliori auguri, Kevin

5 de fevereiro de 2023

Quick and effortless; Paul was very helpful and gave great advice. We appreciate the simplicity of the app and your eager support team. A little less GIF's won't hurt, though...

Galeria Luxury Furniture
África do Sul
26 minutes usando a aplicação
Questão respondida por TYDAL 5 de fevereiro de 2023

We're so glad you like our service! Your feedback and review mean the world to us. 🙂 Thanks, Kevin

24 de janeiro de 2023

Muito bom App. Abbie me atendeu muito bem e foi muito eficiente.
O aplicativo funciona muito bem. Eu recomendo

Honorshop
Brasil
26 minutes usando a aplicação
Questão respondida por TYDAL 25 de janeiro de 2023

Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin

1 de março de 2023

It is really good to communicate with the Rivo team, they very well understand the customer requirement and resolve every query. I mine case I had a very good experience while chatting with one of the team member Arianne.. With in a chat she resolve all my queries and also got some very good suggestion for my store.. which is also very useful and missing in my store.

Thanks You, and wish you very good luck for coming days.

THEGSND LLC
Índia
25 minutes usando a aplicação
Questão respondida por TYDAL 1 de março de 2023

Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Best wishes, Kevin

6 de janeiro de 2023

The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free

MINKLASHESDURHAM
Reino Unido
25 minutes usando a aplicação
Questão respondida por TYDAL 8 de janeiro de 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

27 de janeiro de 2023

Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.

KandlesByKyle
Estados Unidos
25 minutes usando a aplicação
Questão respondida por TYDAL 30 de janeiro de 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

10 de novembro de 2022

Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!

Designs N' Moore
Estados Unidos
25 minutes usando a aplicação
Questão respondida por TYDAL 10 de novembro de 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

29 de maio de 2023

Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete

Silkys
Hungria
About 13 hours usando a aplicação
Questão respondida por TYDAL 29 de maio de 2023

Hi Levente,

Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.

We look forward to hearing back from you soon.

Warm regards,
Lea

28 de fevereiro de 2023

Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H

The Must Haves
Estados Unidos
24 minutes usando a aplicação
Questão respondida por TYDAL 28 de fevereiro de 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin

Editado a 14 de janeiro de 2023

this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!

Kat Love Fashion
Estados Unidos
24 minutes usando a aplicação
Questão respondida por TYDAL 16 de janeiro de 2023

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin