TYDAL Product Reviews App , 2 133 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de agosto de 2023

Had a great experience getting help from Mica today. Fast, friendly and positive!
Even gave me some extra invaluable Shopify tips which were great as I just launched my store. Thank you so much!!!
//Yenny

Yenny's Happy Biz
Austrália
17 days usando a aplicação
Questão respondida por TYDAL 7 de agosto de 2023

Thanks so much for the sweet review! We're thrilled our team provided great help and the tips were useful for your store! If you need anything else, don't hesitate to reach out!
- Lea & Rivo Team

12 de agosto de 2023

Installing the app was easy, and it looks amazing on my store. And when I had a question, Jel stepped in to make sure I was taken care of and even shared tips to improve my shop. Thank you!

Girl From Peel Apparel
Canadá
About 1 month usando a aplicação
Questão respondida por TYDAL 14 de agosto de 2023

So glad you found our app easy to use. It means a lot to us that our team could help and provide valuable tips. Thank you for your kind words, and we're here anytime you need assistance. 👍
- Lea & Rivo Team

23 de maio de 2023

Jel was very helpful helpped on the whole set up of the use of the app, many thanks.

RMTM
Reino Unido
11 months usando a aplicação
Questão respondida por TYDAL 24 de maio de 2023

Thank you so much for the kind words! We're thrilled that our team could help you with the app setup. Don't hesitate to reach out if you need further assistance! - Lea, Rivo Support Manager

30 de maio de 2023

Super helpful still have yet to see results as I just Installed, but my support agent Abbie was a complete jewel. Was totally helpful recommended antihero that seems great. The assistance was second to none

Aso's World
Estados Unidos
About 2 months usando a aplicação
Questão respondida por TYDAL 1 de junho de 2023

Thank you for your kind words and feedback! We are glad to hear that our team was able to assist you and provide great recommendations. We hope you see great results soon. Let us know if you need any further assistance. - Lea, Rivo Support Manager

Editado a 24 de junho de 2023

Very helpful and cared about wanting to help me figure out what would be best for my website reviews!! Thanks, Paul for your assistance

Colorful Wax Creations
Estados Unidos
About 1 month usando a aplicação
Questão respondida por TYDAL 26 de junho de 2023

Thank you so much for your feedback! So happy to hear that the our team was able to provide you with helpful and personalized assistance for your store. We genuinely care about making sure our customers are happy with our services, and it's great to hear that we hit the mark! - Lea, Rivo Support Manager

27 de julho de 2023

Great chatting with Pete. Top notch customer experience, would text them again only for a quick chat to send GIFs

Explorer
Itália
About 2 months usando a aplicação
Questão respondida por TYDAL 2 de agosto de 2023

Thanks so much for the review! It was our pleasure to provide a top-notch support experience. Feel free to chat anytime you need help!
- Lea & Rivo Team

17 de outubro de 2023

He was so helpful and also gave me a few suggestions to improve my store

Liela Lief Gemaakt
África do Sul
About 1 month usando a aplicação
Questão respondida por TYDAL 20 de outubro de 2023

Glad you found our suggestions useful! We're always here to lend a hand and help make your store even better! 😊
- Lea & Rivo Team

3 de julho de 2023

Great experience! Was quick to help and didn't take more than 5 minutes! Very pleased with this app and customer service.

Hickory Hollow Soaps
Estados Unidos
3 months usando a aplicação
Questão respondida por TYDAL 6 de julho de 2023

So glad to hear you had an awesome experience with our app and our support team. Have fun exploring the app 🎉 Please let us know if there's anything we can help with!
- Lea & Rivo Team

25 de agosto de 2023

Abbie was very polite and helpful. great customer care. She was knowledgeable and attentive with getting me the help i needed. thanks again, Abbie!

Not-a-Dolla General Store By: MANOY CO.
Estados Unidos
3 months usando a aplicação
Questão respondida por TYDAL 30 de agosto de 2023

Thank you so much for your review! We're thrilled to hear that our support team provided helpful assistance. Your feedback means a lot to us! Thanks again, and have a fantastic day!
- Lea & Rivo Team

15 de outubro de 2023

Customer service is awesome! Im looking forward to growing with Rivo

Just Rizzed
África do Sul
3 months usando a aplicação
Questão respondida por TYDAL 17 de outubro de 2023

So glad to hear that! Thanks for choosing Rivo. We're thrilled to have you grow with us. Your support means the world to us!
- Lea & Rivo Team