TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 782)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
26 de agosto de 2024

app is a bit hard to configure , with not so much features as other apps but its free and with very good customer support i got help from Jamie and she did a lot for me and even a custom css and she helped for 3 hours, best customer service ever had, app has much to improve but a lot of potential very satisfied from the app and the customer service and ** Jamie** should get a promote and a raise

Shoes Criminal
Israel
2 months usando a aplicação
Questão respondida por TYDAL 28 de agosto de 2024

Thanks for sticking with us and for the valuable feedback! We’re thrilled to hear about your positive experience with our support team. We're committed to improving and value your input!
- Kevin & TYDAL Team

29 de agosto de 2024

Having only just added this app to my store I cannot comment on how well it is working at the moment for me, but the customer service I have received so far from Sam was exceptional I am sure I will be in contact with them again to fix something for me :) once I have had the chance to utilise the app I will update my review.

Print Fusions
Reino Unido
29 days usando a aplicação
Questão respondida por TYDAL 30 de agosto de 2024

Thanks for sharing your initial impressions! We're glad you've experienced exceptional customer service so far. We look forward to your updated review once you've fully explored the app!
- Kevin & TYDAL Team

11 de setembro de 2024

Thank you, Sam, for your excellent support! Fast, helpful, and one of the best looking and user friendly review apps I’ve used. Highly recommended.

Smart Sarms
Reino Unido
2 months usando a aplicação
Questão respondida por TYDAL 13 de setembro de 2024

Thanks for the high praise and recommendation! We're thrilled you love the app and found our support helpful. 😊
- Kevin & TYDAL Team

24 de outubro de 2024

Jamie Support was absolutely fantastic! From the moment I reached out, they were quick to respond, incredibly helpful, and genuinely invested in resolving my issue. Jamie went above and beyond, providing clear and concise instructions while maintaining a friendly and professional attitude throughout the process. Their dedication and patience made the experience seamless, and I couldn’t have asked for better service. Tydal is lucky to have such a stellar support team member. Thank you, Jamie!

Holabella
Estados Unidos
About 1 month usando a aplicação
Questão respondida por TYDAL 27 de outubro de 2024

So glad to hear you had such a fantastic experience with our support team! Thanks for taking the time to share your thoughts—we really appreciate it! 😊
- Kevin & TYDAL Team

14 de agosto de 2024

Tydal has a great little review app which helps my customers give honest feedback about our gear. The ability for them to post photos is very popular. Very helpful support team too.

Angy Paws
Austrália
Over 1 year usando a aplicação
Questão respondida por TYDAL 16 de agosto de 2024

We're thrilled to hear that our app is making a positive impact! Thanks for the awesome feedback, and keep enjoying those photo reviews! 😊
- Kevin & TYDAL Team

13 de novembro de 2024

Jamie's support is exceptional—quick and incredibly helpful. A must-have app for any reviewer.

TEEWING
Hong Kong, RAE da China
Almost 2 years usando a aplicação
Questão respondida por TYDAL 15 de novembro de 2024

Thank you for the great review! We're so pleased to hear you find our support exceptional. We're here to help anytime!
- Kevin & TYDAL Team

8 de novembro de 2024

Great app, I had some problems and customer service Sam helped me out a lot. I will be using this product for a long time.

UDECKTILES
Estados Unidos
About 1 month usando a aplicação
Questão respondida por TYDAL 11 de novembro de 2024

We're so glad our customer service team was able to assist you effectively! Thank you for choosing to stick with us. 😊
- Kevin & TYDAL Team

Editado a 9 de outubro de 2024

I wasn't able to figure out how to get the star ratings on my product grid by myself, so I messaged Tydal support and in jumped Sam from support like superman!

Sorted it out in minutes, went through the liquid section, found the right spot based on my themes code and had my stars lookin real good.

Honestly, the best support team ever. Thanks Sam and team Tydal!!

House of Habanero
Emirados Árabes Unidos
About 1 month usando a aplicação
Questão respondida por TYDAL 8 de setembro de 2024

We're glad to hear your setup is going smoothly and you're enjoying the features! Thanks for the shoutout to our support team. Happy to help anytime! 😊
- Kevin & TYDAL Team

20 de agosto de 2024

Using the TYDAL Product Reviews App has been an absolute game-changer for our Shopify store. From the seamless integration to the user-friendly interface, every aspect of this app has exceeded our expectations. Collecting and showcasing customer reviews has never been easier, and it has significantly boosted our sales by building trust with potential buyers.

What sets TYDAL apart is its customization options. We can tailor the review display to match our store's aesthetic perfectly, ensuring that the reviews enhance our brand's image. The automated review request feature is a lifesaver, allowing us to gather feedback effortlessly without manual follow-ups.

The support team is also top-notch! They were incredibly responsive and helped us with any questions we had during setup. If you're looking to increase conversions and strengthen your store's credibility, the TYDAL Product Reviews App is a must-have. Highly recommended!

Buy Center
França
About 2 months usando a aplicação
Questão respondida por TYDAL 22 de agosto de 2024

Thanks for the stellar review! We're thrilled to hear TYDAL is making a big impact on your store. Cheers to more sales and success! 🌟
- Kevin & TYDAL Team

9 de novembro de 2024

I had an amazing experience with this app, and Sam’s support was fantastic! Everything was handled so smoothly, and having such responsive and helpful assistance made a big difference. Highly recommend the app, and Sam’s dedication really stands out. Thank you!

Mulleaf FR
Reino Unido
20 days usando a aplicação
Questão respondida por TYDAL 11 de novembro de 2024

Thank you for the glowing recommendation! We're thrilled to hear about your amazing experience and are so glad our team could make a difference. 😊
- Kevin & TYDAL Team