TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Avaliações (2 320)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
25 de julho de 2022

Lance was really helpful to get our new app up and running. Very helpful and friendly! Thanks Lance!
Will be inviting customers to leave us a review soon!

Beautiful Homes & Gardens
Reino Unido
Over 1 year usando a aplicação
Questão respondida por TYDAL 25 de julho de 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 All the best, Kevin

21 de novembro de 2023

Super amazing customer service! Helped me in minutes and was so nice to me the whole time. Reply back time is super fast as well! Yall are doing great!

AZIA’S WIG REHAB
Estados Unidos
About 2 months usando a aplicação
Questão respondida por TYDAL 28 de novembro de 2023

We're super happy to hear you enjoyed our service. Your kind words make our day. Thank you so much!
- Lea & Rivo Team

Editado a 13 de maio de 2024

I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.

Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?

Higher Gallery
Estados Unidos
7 months usando a aplicação
16 de outubro de 2023

Pete deserves a raise

HoneyAllDay
Índia
8 months usando a aplicação
Questão respondida por TYDAL 17 de outubro de 2023

Thank you so much! Your kind words made our day. Please let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team

1 de junho de 2022

This app is great ! Simple and straight to the point but the best part is the virtual assistant named abbie! so helpful and quick. Appreciate you abbie and appreciate this app !

Not A Scammer Official
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por TYDAL 1 de junho de 2022

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 If there's anything else we can help you with, just let us know anytime. Cheers, Kevin

3 de agosto de 2023

Abbie was very helpful. Can highly rate their customer service and i look forward to using Rivo apps to improve our business

Pursonify
Austrália
Over 1 year usando a aplicação
Questão respondida por TYDAL 7 de agosto de 2023

Thank you so much for the kind words and the awesome review! 😊 We're thrilled that you found our support team helpful. We can't wait to see how Rivo apps boost your business!
- Lea & Rivo Team

28 de novembro de 2023

best customer service ive ever experienced

Boosted QI
Reino Unido
28 days usando a aplicação
Questão respondida por TYDAL 30 de novembro de 2023

Thank you so much! We're thrilled to hear you had a great experience. Your satisfaction is our top priority!
- Lea & Rivo Team

13 de maio de 2022

Hervorragender Support! Mein erster Eindruck über die App ist hervorragend. Sie umfaßt alle Funktionen, die man sich für Reviews wünschen kann. Eine Anregung für die Weiterentwicklung, vielleicht kann man noch An- und Ausschalter für die gebotenen Funktionen einbauen, so das man z.B. die Funktion zum Bilder hochladen abschalten kann. Ansonsten Perfekt! Viele Grüße Peter vom Teufels.Shop

Teufels.shop
Alemanha
Over 1 year usando a aplicação
Questão respondida por TYDAL 13 de maio de 2022

Vielen Dank für die positiven Worte und die nachdenkliche Bewertung! 🤩 Wir sind so dankbar für Kunden wie Sie und freuen uns sehr, zu Ihnen und Ihrem Geschäftserfolg beitragen zu können. Wenn Sie etwas brauchen, sind wir jederzeit für Sie da. Alles Gute, Kevin

6 de setembro de 2022

Very helpful the app , easy to use , excellent costumer service Arianne so kind person ... 100% recommend

Cactus Wester Wear
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por TYDAL 6 de setembro de 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

14 de julho de 2022

Nice App, easy to set up and it's really 100% free.
Lance answered all questions I have - nice chat :)
All the best from Germany!

DesignfabrikHamburg
Alemanha
Over 1 year usando a aplicação
Questão respondida por TYDAL 15 de julho de 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin