TYDAL Product Reviews App
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I have had issues with this app since it was set up. Now the reviews are not uploading on my website. The issues was escalated and was supposedly fixed, but after reviewing my website I have still having the same issue. I tried chatting with support over 4 hours ago but still no reply
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Excelente em todos os sentidos, cumpre com o que promete e vai além, suporte também é surreal. Realmente excepcional!
Que resenha maravilhosa! 🤩 Isso fez o nosso dia e somos muito gratos por comerciantes como você! Estamos sempre aqui e felizes em ajudar da maneira que pudermos. Muito obrigado pelo feedback incrível! 😊 Muito apreciado, Kevin
My chat assistant MICA was amazingly fast, all the right answers in a split second. A real person, very friendly and not a chatbot. Very satisfying! Bravo! And many thanks!!!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
What can I say? Abbie was truly amazing!
She went well above and beyond and helped me with so many things and had so many tips.
Very knowledgeable, helpful, friendly and kind. I have absolutely no hesitation in recommending.
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Maria was amazing. Customer service from this team is always top notch! Always suggest using this company for different needs on shopify
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
Best follow-up from support ever. Paul was there for the few things I needed help to do. Looking forward to get my first reviews:-)
We're so excited that you are happy with our services! If you have further questions or need help along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin
Navigating the app took me a bit but I caught on pretty quickly. The customer service is PHENOMENAL! Arianne assisted in removing the "powered by..." on my reviews app. I like that they also have a pop up app integrated with it as well as I'm currently trying to add both features to my site. I'm excited to see how things come together.
Thank you so much for leaving a positive 5-star review! 🌟 Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin
Paul was superb with his service in assisting me. He went above and beyond solving more then one request during our chat. This allows me to open my store now and not sweat the small stuff. Excellent service, very patient! Thanks again!
Thank you for the wonderful feedback! So glad to have been able to assist you with all your requests. Congratulations on opening your store, and we're always here to help when you need us.
- Lea & Rivo Team
Very easy to use APP. When in need of help, the reps are right there. Reps are very friendly and know there info to help you. Highly recommend Rivo for your business needs. A+++++++++++++++++++++++++++++++++++++++++++++++++++++
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Abbie was very helpful and the response time was instant, great service and the app is easy to navigate and use.
Awesome! Thanks so much for the 5-stars! All the best, Kevin