TYDAL Product Reviews App
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Using second app from Rivo, i really like their custom support and their free plan is perfect for the beginners
Thanks a ton for sharing your experience! We're stoked to hear that you loved our app and our support 👍 and the free plan worked for you. Feel free to reach out if you need any assistance.
- Lea & Rivo Team
Lovely site add-on that is not intrusive or unsightly. Customer service is top notch. Mica helped me with setting up how the widget looks in my store, and made some other helpful suggestions for my site that I had previously overlooked. Friendly and prompt responses in chat.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
The customer representative, Sam, was very helpful with assisting me in navigating the TYDAL App so that I could remove the "powered by TYDAL" from my discount pop-up.
Lakisha
GOD IT Team
Thank you! We're so glad to provide helpful insights for your store. We're thrilled to hear you had a great experience with Abbie and appreciate your business. - Lea, Rivo Support Manager
Very fast and welcoming customer experience. The app is user-friendly and easy to use. Very happy with the app and the service provided from Paul!
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin
Abbie at customer service is exceptional ! Love the App. A must have for small all businesses ! GET THE LOYALTY APP TOO
Thank you so much for your kind words about the app! We're thrilled to hear you had a great experience with our team. Your support means the world to us! - Lea, Rivo Support Manager
This app is exactly what I was looking for. App very easy to set up ! Perfect customer service, thank you Pete for your help, I appreciate !
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Cheers, Kevin
Used to be great however over a month ago emails stopped being sent to my customers. I messaged Rivo but still not fixed Its been over a week with no update as to when it's being sorted. Looking to find a new platform now :(
Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Súper útil y el servicio al cliente muy efectivo! la recomiendo y lo mejor que la para la principal función que es obtener review es totalmente gratis!
¡Gracias por tus comentarios! ¡Me alegra saber que disfrutó de nuestra aplicación de revisión y que la encontró útil! Nos encanta brindar un servicio de atención al cliente eficaz y nos complace que lo haya experimentado. Gracias por recomendarnos 😊 - Lea, Rivo Support Manager
Rivo is powered by customer service representatives who make them one of the best providers to deal with. This morning I was again impressed by Abbie who not only did as asked but took the time to offer inciteful tips on how to improve certain features. She was respectful and helpful. I have to deal with many companies and many giants on a daily basis and they could all learn a lot from the service I got today. We often forget that the operators who face the public in our businesses are the face we show the world. I wish that every company I had to deal with had an Abbie because my shop would be at the top by now. Thank you
Thank you so much for taking the time to leave us a review! We're delighted to hear that our support team went above and beyond to assist you. We truly appreciate your business and hope to continue to exceed your expectations in the future. - Lea, Rivo Support Manager
Support was great. I was able to customize the review product and also my app was upgraded multiple times. I was able to remove the powered by rivo line for free. 5/5.
Your review means the world to us! 🙌 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin