TYDAL Product Reviews App

TYDAL Product Reviews App

Avaliações (3 788)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
7 de julho de 2024

Best review app. Works perfectly and customer support is great. A+

HEALR
Austrália
3 months usando a aplicação
Questão respondida por TYDAL 8 de julho de 2024

Thank you so much for the A+ review! We're thrilled to hear you're happy with our app and support. 😊
- Kevin & TYDAL Team

17 de outubro de 2024

Difficult to set up the app on mobile. The number of days selection is glitched and you can’t see what you’re typing. I accidentally selected 1000 days after purchase

PIG IRON
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por TYDAL 20 de outubro de 2024

Thanks for your feedback! We're sorry for the setup issues and will look into the glitches right away. Appreciate your patience!
- Kevin & TYDAL Team

31 de outubro de 2024

Sam was very helpful

Abide & Shine
Reino Unido
About 21 hours usando a aplicação
Questão respondida por TYDAL 4 de novembro de 2024

Great to hear that our support was helpful! If you need any more assistance, we're just a message away.
- Kevin & TYDAL Team

24 de junho de 2024

Loved using this app so far! Really convenient for customers to leave reviews on Shopify site!

Circuit Swag
Índia
19 days usando a aplicação
Questão respondida por TYDAL 25 de junho de 2024

Fantastic to hear you're finding it convenient! We love making things easier for you. Reach out anytime—we're here to help!
- Kevin & TYDAL Team

31 de outubro de 2024

Extremely fast, helpful, and polite. I highly recommend them!

ScoCar
Estados Unidos
22 minutes usando a aplicação
Questão respondida por TYDAL 4 de novembro de 2024

Thank you for the high recommendation! We're delighted to hear you found our service fast, helpful, and polite. We're here whenever you need us!
- Kevin & TYDAL Team

8 de julho de 2024

Customer services is great. App is also good.

O.TWO.O Pakistan
Paquistão
About 2 months usando a aplicação
Questão respondida por TYDAL 10 de julho de 2024

Thanks a lot! We're glad you're happy with both our customer service and the app. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

25 de maio de 2024

I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly.

However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback.

Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.

Mygreenscape | Buy Plants Online
Canadá
About 2 months usando a aplicação
Questão respondida por TYDAL 27 de maio de 2024

Thank you for your valuable feedback! We're thrilled we could assist you efficiently. We'll definitely consider adding those features to enhance user experience. Your input helps us improve!
- Kevin & TYDAL Team

4 de novembro de 2024

Fantastic app!! Jamie is so professional and helpful. 5 Star App and Service

Homes Bright UK
Reino Unido
About 1 hour usando a aplicação
Questão respondida por TYDAL 5 de novembro de 2024

Thank you for the five stars! We're thrilled you're enjoying both the app and the support. Your satisfaction is our top priority! 🌟
- Kevin & TYDAL Team

21 de julho de 2024

Amazing support by Sam!

Birch and Bow
Austrália
3 months usando a aplicação
Questão respondida por TYDAL 23 de julho de 2024

Thank you! We're thrilled to hear you had an amazing experience with our support team. We're here for you anytime!
- Kevin & TYDAL Team

1 de outubro de 2024

best ever

Lav Art
Croácia
11 days usando a aplicação
Questão respondida por TYDAL 3 de outubro de 2024

Thanks for the high praise!😊
- Kevin & TYDAL Team