TYDAL Product Reviews App , 2 033 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
5 de fevereiro de 2024

I have to say that im Truly stunned by the customer support of this app, They are so polite and eager to help like a friend and overall, Rivo provides better features than most of other reviewing apps

My Ordinary Store
Paquistão
About 2 months usando a aplicação
Questão respondida por TYDAL 7 de fevereiro de 2024

We're thrilled to hear that you're impressed with our customer support! 😊 At Rivo, we aim to provide a friendly and helpful experience. Thank you for your kind words! 🌟
- Kevin & Rivo Team

21 de abril de 2024

The overall user experiences are pretty straight forward, simple and not complicated at all. The customer services from Jamie was pretty pleasant and easy too!

Havan Clothing
Malásia
2 days usando a aplicação
Questão respondida por TYDAL 23 de abril de 2024

Thanks for your kind words! We're thrilled you had a great experience with our service and found everything straightforward and pleasant. 😊
- Kevin & TYDAL Team

24 de março de 2024

it was a good experience so far i just installed the app and seems everything working well.
i really like the chat support they answer quickly and he even gave me some suggestions to add for my store.

cozylovely
Estados Unidos
2 days usando a aplicação
Questão respondida por TYDAL 25 de março de 2024

Great to hear you're having a good start! We're always here to help and provide suggestions to make your store even better. Thanks for choosing us!
- Kevin & TYDAL Team

24 de março de 2024

Sam provided excellent customer service by assisting me in setting up my account.

My Store
Filipinas
29 days usando a aplicação
Questão respondida por TYDAL 26 de março de 2024

So glad to hear you received excellent customer service during your account setup! Thanks for the shoutout. We're here to assist anytime! 🌟
- Kevin & TYDAL Team

5 de janeiro de 2024

I love the simplicity and the ability to seek help should the need come up. I find the staff very helpful and very willing to help out the client. The Agent Mr. Pete that I was with was spectacular and deserves a 5 star for excellent service. Guys keep up the great work!..

Thank you
Paulo

Aero Ladies
Canadá
4 months usando a aplicação
Questão respondida por TYDAL 12 de janeiro de 2024

Thanks so much for your kind words! We're thrilled you had an awesome experience with our support team. Your feedback means the world to us!
- Lea & Rivo Team

22 de abril de 2024

I Would Recommend the App Just Off Customer Service Alone! Sam was Awesome and Helped with Everything I Needed and Offered Tips to Help My Website. The App has Easy to Use Customizations that Doesn't Complicate but Produces Dope Results! Sweet Job TYDAL!

P.S. I Had to Come Back and Edit My Response After Seeing Every Comment Expressing the Same Gratitude the App and (Especially) Customer Service. You Guys at TYDAL are Doing Such a Great Job, It Almost Looks Like Spammed Messages. 100% Real Tho!

UCU Storefront
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por TYDAL 24 de abril de 2024

Wow, thanks so much for the glowing review and for coming back to edit it! We're thrilled to hear our support and our app are hitting the mark for you. We promise to keep up the good work! 🌟
- Kevin & TYDAL Team

9 de janeiro de 2024

It was such a smooth process throughout. Abbie was amazing and extremely patient with me. Amazing customer service skills.

IB-LUXE
Reino Unido
11 months usando a aplicação
Questão respondida por TYDAL 12 de janeiro de 2024

Thanks for your kind words! We're glad our team was able to assist you. Thanks for choosing Rivo!
- Lea & Rivo Team

29 de abril de 2024

Well, the app is great for any website seeking reviews for their products or services. The team did a fantastic job and was very quick to respond. All in all, integrating the app with my Shopify store was a cake-walk and the app's UI is very simple to understand which adds the icing on the cake.

Mountain Ayurveda
Índia
1 day usando a aplicação
Questão respondida por TYDAL 30 de abril de 2024

Thanks a bunch for your glowing review! We're thrilled you found our app seamless to integrate and our team responsive. Happy selling on Shopify!
- Kevin & TYDAL Team

29 de dezembro de 2023

My experience was accidental as I pressed buttons too fast lol. However, It was a wonderful experience! I met Jel and she helped me in so many ways. I didn't I did need help with a few things. Jel went above and beyond to help me she was so kind and provided additional tips that made my experience top-notch. Thanks again for your support Jel.

Belle Book Studio
Estados Unidos
6 months usando a aplicação
Questão respondida por TYDAL 5 de janeiro de 2024

Thanks so much for the kind words! We're always here to make your experience top-notch. Thanks for sharing your feedback!
- Lea & Rivo Team

29 de janeiro de 2024

Arianne was amazing and super helpful gave me loads of advise with there service and also to do with my website in general.

The card cartel
Reino Unido
2 months usando a aplicação
Questão respondida por TYDAL 31 de janeiro de 2024

Thrilled that you found our service and advice helpful for your website! We're always here if you need more support. Thanks for the feedback!
- Kevin & Rivo Team