Recensioni (2.125)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
11 giugno 2020

Love this application. Helped me increase my conversions. Also the support was super helpful and solved issue i had.

Esenpa
Irlanda
15 giorni di utilizzo dell’app
Data modifica: 17 luglio 2020

Thanks to Jigs of Customer Support. His prompt response and help make my store looks amazing and ready to go! Awesome app with awesome customer support! 10 stars!

White Pine Custom Design
Stati Uniti
15 giorni di utilizzo dell’app
13 agosto 2021

i like the way the the apps working. Thanks Rivyo Apps, we can be able to put a review for every products

Genesis Healthcare Products Inc
Stati Uniti
15 giorni di utilizzo dell’app
28 dicembre 2018

The team is responsive and helpful. The app does the job, takes some time to learn (5 mins) but a great addition to our online store,

NEVYL SUPPLY
Stati Uniti
15 giorni di utilizzo dell’app
29 febbraio 2020

Excellent apps, i met some problems with code,they reply quickly and help me solve it in only 5 minutes!!!TQ,i love your work.

Carvoki
RAS di Hong Kong
14 giorni di utilizzo dell’app
5 maggio 2020

Customer support is awesome. They back this app and are so helpful. I rate them highly. Great team . happy with my purchase.

InkMyBlankets.com
Nuova Zelanda
14 giorni di utilizzo dell’app
6 maggio 2020

Great customer support, really helpful! They helped me by installing the app exactly where I wanted it to be.

Dreamypoint
Svezia
14 giorni di utilizzo dell’app
Data modifica: 5 agosto 2019

Updated: This was originally rated 1 star after disappearing reviews and support didn't answer for 5 days. They reached out and corrected the problem, which is more than a lot of app does, so credit where credit's due.

However, they tried to blame the problem on me, saying I "changed the product URL". Shopify makes this impossible, you'd have to delete the product and add it again. Checked my activity log, didn't happen. I inquired if there was another reason for the reviews disappearing and they said it was because I "deleted the product". Sooo, which one was it? I asked again, they dodged the question.

If there was some technical issue with their app, they should have just said that. Things happen, no problem, it would have been a non-issue. But, blaming your customer is a bad idea. Completely unsatisfied with their answer.

How To Viking
Stati Uniti
Circa un anno di utilizzo dell’app
WebContrive ha risposto 3 agosto 2019

Hi, Sorry for the problem you faced. As we further investigate issue and we found that you changed product handle or url so reviews does not match with it so as we replied to you in ticket we solved that issue for the product which you mentioned. So can you please verify it. Hope you will change your review once you verify it.

Looking forward to hearing from you.

Thank you
Support Team @ Thimatic

27 aprile 2022

The customer support is so good, especially Jigs, love the app! ------------------------------------------------------------------

Massage Chair
Stati Uniti
14 giorni di utilizzo dell’app
WebContrive ha risposto 27 aprile 2022

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at hello@thimatic.com, we are always happy to help you.

28 settembre 2018

One of the best and easiest apps I'll ever use. Customer support is amazing and fast. Highly recommend

Hndproductstnt
Stati Uniti
14 giorni di utilizzo dell’app