Rivyo Product Reviews , 2.104 recensies

I'm still in my trial phase, but overall this app is great and customer support is amazing. I love the look and feel of that app, I was able to customize it to match my shop. I would love if in the future maybe we had more control over what it showed on the front end (i.e. how it says 0 reviews beside the stars on collection pages, it'd be nice to hide that). I had an issue with the width of the app not flowing with my layout (probably, most likely my fault) and customer support fixed it without issue immediately and were very nice about it! Also, the cost for the app is extremely well compared to others, I do wish it had a yearly plan or semi-year plan. Overall though, amazing work and is a must have app!

If you encounter a problem, just consult the staff of this software, they will try their best to help you solve the problem. Great service!

Love this application. Helped me increase my conversions. Also the support was super helpful and solved issue i had.

Thanks to Jigs of Customer Support. His prompt response and help make my store looks amazing and ready to go! Awesome app with awesome customer support! 10 stars!

i like the way the the apps working. Thanks Rivyo Apps, we can be able to put a review for every products

The team is responsive and helpful. The app does the job, takes some time to learn (5 mins) but a great addition to our online store,

Excellent apps, i met some problems with code,they reply quickly and help me solve it in only 5 minutes!!!TQ,i love your work.

Customer support is awesome. They back this app and are so helpful. I rate them highly. Great team . happy with my purchase.

Great customer support, really helpful! They helped me by installing the app exactly where I wanted it to be.

Updated: This was originally rated 1 star after disappearing reviews and support didn't answer for 5 days. They reached out and corrected the problem, which is more than a lot of app does, so credit where credit's due.

However, they tried to blame the problem on me, saying I "changed the product URL". Shopify makes this impossible, you'd have to delete the product and add it again. Checked my activity log, didn't happen. I inquired if there was another reason for the reviews disappearing and they said it was because I "deleted the product". Sooo, which one was it? I asked again, they dodged the question.

If there was some technical issue with their app, they should have just said that. Things happen, no problem, it would have been a non-issue. But, blaming your customer is a bad idea. Completely unsatisfied with their answer.