Recensies (2.135)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
27 december 2018

This review app looks very clean on any shopify theme. It's simple to use and also offers amazing customer support. Would recommend for anybody!

Revenqe
Verenigde Staten
2 dagen gebruiken de app
7 april 2022

At first, I thought it was too complicated. After contacting customer service, I added the code to the template in time. I am very satisfied! Amazon review import is easy and satisfying! Great value for money! Recommended! The customer service is thoughtful and enthusiastic!

Nakoair solar air collector
Duitsland
2 dagen gebruiken de app
WebContrive heeft geantwoord 7 april 2022

Thank you so much for finding great value in our support. We are always happy to help merchants like you.

For further queries, feel free to contact us at hello@thimatic.com or via our in-app chat.

12 maart 2019

The customer service team is really excellent, they will reply you very quickly if you have any problem, Besides, the pricing plan is quite affordable. I will continue using this app and will recommend to others.

HalloBest
China
2 dagen gebruiken de app
Bewerkt 11 juli 2020

I like the app, They have excellent services and very helping support team. I started to use the for my other stores right away!

Colour Energy Canada Retail
Canada
2 dagen gebruiken de app
9 augustus 2018

I have to highly commend the team at Thimatic for their generous help.
I was new to the app, and had no knowledge on how to install it onto my store.
Not only did they reach out with their endless knowledge and technical assistance, they made sure I was very comfortable and happy with the installation.
Thanks Thimatic! from a happy, satisfied customer.

Anita Quansah London
Verenigd Koninkrijk
2 dagen gebruiken de app
Bewerkt 30 januari 2019

It is really great.And staff can help you to solve any problems you met.They help me a lot.This APP is free but helpful.

paperjazz
Verenigde Staten
1 dag gebruiken de app
13 februari 2019

I had to get help to add this app as I wasn't familiar with liquid code and they quickly set it up for me and I cannot appreciate the help enough. I highly recommend them if you are wanting to have product reviews on your website and even allow people to ask questions about the products.
I highly recommend Rivyo.

Kai's Ruff Wear
Verenigde Staten
1 dag gebruiken de app
3 oktober 2019

Great UI, AWESOME support team that goes out of their way to fix ANY issues you have. I HIGHLY suggest using Rivyo....you'll be glad you did!

Truckers Armor
Verenigde Staten
1 dag gebruiken de app
28 november 2019

So i do not know why but the images won't appear. So I have reached to customer support, they didn't do anything I have wasted days and money for nothing and they even did not send me informations about my problem

BEAUTÉ.
Frankrijk
Ongeveer een maand gebruiken de app
WebContrive heeft geantwoord 29 november 2019

We have checked your store and find that you haven't uploaded any images. We have sent you an mail from "support@thimatic.com". Please check that and reply to it so we can fix the issue that you have faced.

Thank you.

Bewerkt 8 mei 2019

What a disaster! After having this app installed for a few weeks I received an email asking me to review one of my products which is fine because I had previously completed a test order. What caught my attention was all this coding that took up lines and lines in the email so of course I brought this to the developers attention and it was (apparently) fixed. The other day I received an email from a customer complaining about the review request email because of this coding which appeared (obviously it wasn’t fixed) and she was concerned it was fraud. She was also annoyed because she received four separate emails requesting to write a review - so to be clear, if your customer places one order for 9 items, Rivyo will send 9 emails asking the customer to review each product instead of one email combining all products like the other Apps do. Another issue I had is that the maximum time after an order is fulfilled for a review email to be sent out is only 9 days! Well, here in Australia it can take 5-10 for a parcel to be delivered so asking a customer to write a review for a product they’ve not receive is not on. Be warned guys, this app looks the part on the front end but fails miserably in the back end.

On a positive, their customer service is very good but not good enough for me to keep the App running on my store. I’ve switched to Stamped.io

Glyco Skincare
Australië
Ongeveer een maand gebruiken de app
WebContrive heeft geantwoord 13 mei 2019

We are really sorry for the issue you faced. Can you please give us one chance to prove our self? As we already solved this issue and we tested it and it is working completely fine. So please try it out i'm sure you will love it. Thank you