Avaliações (2 122)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
6 de março de 2021

It was perfect, the staff helped me solve the problem. This is exactly what I want. thanks very much!

Alec's
Hong Kong, RAE da China
5 days usando a aplicação
31 de março de 2020

Excellent responsiveness from team and great app. Don't hesitate to install it. The team delivers good functionality as well as UI/UX support.

The Country House
Índia
5 days usando a aplicação
Editado a 14 de julho de 2021

Best app so far and at the best price. Previously I was using Stamped.io but the migration was so easy. Importing reviews from Amz and other platforms is super easy. I'm currently integrating google shopping reviews feed and support team is awesome helping me doing it. Thanks Jigs

Commercio Virtuoso
Itália
5 days usando a aplicação
3 de maio de 2022

Really love this app so far and the support team was super helpful! I would highly recommend it for any store.

MYTAGALONGS
Canadá
5 days usando a aplicação
Questão respondida por WebContrive 6 de maio de 2022

Thanks for placing your trust in us and your willingness to share your experience. Your feedback means a lot to us and helps us to improve the features of the app.

For any queries feel free to contact us at hello@thimatic.com and in-app live chat.

9 de abril de 2022

App disappeared all of a sudden. This is the error message "thimatic-apps.com unexpectedly closed the connection" It's been more than 14 hours now. No way to contact them

Magnite
Emirados Árabes Unidos
5 months usando a aplicação
26 de junho de 2020

always supportive with any issues. they have a very quick turnaround, easy communication, and kind staff. please just fix the weird border glitch so i dont have to contact support each time :) everything else is wonderful!

Backseat Bed
Estados Unidos
5 days usando a aplicação
31 de julho de 2020

reply in under 1 min. they helped me with everything. great job, guys! keep it like that!! you can add some codes for liquids in your app and it will be perfect

Skinloro
Reino Unido
5 days usando a aplicação
2 de abril de 2019

Amazing staff to help you out when you are stuck!
La App es muy intuitiva y fácil de usar y el equipo te ayuda en cualquier problema que tengas! le doy 5 Estrellas

PRIMAL ONE
Peru
5 days usando a aplicação
Editado a 18 de maio de 2020

Update
Thank you for addressing this issue. It is important that app developers be mindful that the most important attribute they can provide is good timely support when there is an issue. Thanks again

We use the paid version of this app on a few stores but have noticed a decrease in support. In truth the only reason to use a paid version of an app isn't for functionality but because of the support. For the last week we had tried to get support adding the app correctly to the product pages and adding reviews via cvs file but couldn't get the format correct. After 5 days of no help on the install issue we figured it out our selves but we couldn't get the cvs file format correct so we requested support formatting the file and emailed them a copy of our original file. We got 3 emails from support telling us to format the file before uploading it and we sent multiple emails saying that we tried that and can't get it which is why we need support.

NuSilkySkin
Estados Unidos
5 months usando a aplicação
Questão respondida por WebContrive 18 de maio de 2020

We are sorry for the inconvenience.
We have imported the reviews in your store. Please check your support ticket mail.
In the future, if you face any problem please do not hesitate to email us we will help you anytime.

Thank you.

14 de novembro de 2018

I recently started using this app. I had an issue with the stars not showing up under the product title and on the collections page. I emailed the developers and it was resolved in less than 24 hours. Thanks!

Six + Row
Estados Unidos
5 days usando a aplicação