Rivyo Product Reviews

Rivyo Product Reviews

Avaliações (2 221)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
30 de abril de 2020

my app is not working .. it only worked for 2 days not its showing circles and i can't access any reviews.

Find Essential
Reino Unido
3 meses usando a aplicação
Questão respondida por WebContrive 1 de maio de 2020

I think you haven't set the app code to your theme.
I have sent you a Collaborator Account request which you need to accept so that I can access your store and set up the ...

28 de novembro de 2019

So i do not know why but the images won't appear. So I have reached to customer support, they didn't do anything I have wasted days and money for nothing and they even did not send me informations about my problem

BEAUTÉ.
França
Aproximadamente 1 mês usando a aplicação
Questão respondida por WebContrive 29 de novembro de 2019

We have checked your store and find that you haven't uploaded any images. We have sent you an mail from "support@thimatic.com". Please check that and reply to it so we can ...

Editado a 8 de maio de 2019

What a disaster! After having this app installed for a few weeks I received an email asking me to review one of my products which is fine because I had previously completed a test order. What caught my attention was all this coding that took up lines and lines in the email so of course I brought this to the developers attention and it was (apparently) fixed. The other day I received an email from ...

Glyco Skincare
Austrália
Aproximadamente 1 mês usando a aplicação
Questão respondida por WebContrive 13 de maio de 2019

We are really sorry for the issue you faced. Can you please give us one chance to prove our self? As we already solved this issue and we tested it and it is working ...

21 de outubro de 2019

The customer support solved my problems and asked me to write a good reviews. However, once I wrote the comment, the problem came out again... BUT THERE IS NO ONE TO REPLY ME ANYMORE....

Pureborn US
China
Aproximadamente 1 mês usando a aplicação
Questão respondida por WebContrive 25 de janeiro de 2020

We have fixed this issue that you had faced. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you ...

Editado a 4 de abril de 2020

if i need to contact support for inserting reviwes for each product and for that i lose a lot of time and i still pay $ 6 for that i will teach them to insert myself. The purpose of the application is automation isn't it? support is kind but i have the impression that they have a lot of work and that it took me an hour for three products and eventually I had to manually delete the 1,2,3 ratings ...

French Way
França
12 dias usando a aplicação
Questão respondida por WebContrive 1 de abril de 2020

We are sorry for the problem you faced.
I think you have selected the "All Reviews" option in AliExpress import that's why all reviews imported. Can you please share an ...

27 de agosto de 2020

it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!
it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!

Intimate Material
Estados Unidos
7 dias usando a aplicação
Questão respondida por WebContrive 27 de agosto de 2020

Hey, we are really sorry for the problem you faced but as we see there is not live chat or ticket initiated by you.

Please let us know what issue you are facing we will try ...

4 de março de 2019

Can't edit reviews, can't upload photos. After contacting the support, the edit review button got removed. Don't waste your time on this app.

Teddith
Estados Unidos
4 dias usando a aplicação
Editado a 15 de fevereiro de 2021

This doesn't work. I could upload only two review and those two reviews look so fake with bad english translation. I couldnt see the reviews uploaded on my website so asked help to Rivyo assistant. they asked for permission to access my store features. I allowed it. They made the review showed up but nothing works. It can not upload new reviews.They deleted my duplicate code. I didnt authorize ...

TeenyStuff
Canadá
2 dias usando a aplicação
13 de junho de 2019

Not sure why all the reviews are soo good. I installed and sent an email to support 8 hours ago. All my reviews have disappeared and and customer support is MIA. Very disappointed with this app and the support...

Ecompack
Canadá
2 dias usando a aplicação
Questão respondida por WebContrive 14 de junho de 2019

Hi,

Here's Jack From Thimatic Apps Customer Support team. I'm deeply apology for the inconvenience may have caused to your using experience.

As we check in your store, I can ...

26 de março de 2019

the worst review app i've ever seen, the free version don't let you do the main functions, and for the paid one you need to pay straight away. and still, functions doesnt work properly. so disappointed.

vunvue
França
2 dias usando a aplicação