Avaliações (2 122)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
15 de junho de 2019

App was working since I've imported almost 100 reviews from my other store manually and after that the reviews disappeared. I've contacted to support team they responded my email after 1 day and told me they have forwarded my email to their team and now it's been 2 days. I cannot wait 3 days for an app has big problem like this. If I cannot use the why should I pay for it?

They shouldn't leave the app after they develop it. Really bad support team.

Dreamer Store
Reino Unido
3 days usando a aplicação
21 de setembro de 2020

O app não funcionou em minha loja! estou usando o tema Supply, fiz toda configuração e tradução correspondente, mas não funciona!

Divina Lu
Brasil
3 days usando a aplicação
Questão respondida por WebContrive 22 de setembro de 2020

We are sorry for the inconvenience that you have faced.
I have seen your site and didn't find our app code. Please contact us on "support@thimatic.com" so I can help you to set the app code.
If you need any further help or guidance, please do not hesitate to contact us.

Thank you.

1 de março de 2021

Great app for getting instant reviews, great customer service, quick to solve issues, would recommend

Paula Andrés
Austrália
About 2 hours usando a aplicação
23 de setembro de 2021

We have 5 e-shops and in every shop, we are using this app. Very friendly and helpful staff. We are happy with this app. Thank you!

terveenihonkeskus
Lituânia
About 2 hours usando a aplicação
Editado a 6 de maio de 2020

The setup it is little unclear and will intimidate you... but this guys will get back to you in no time and set it up... Almost forgot... the app looks great. A must app.

Gattopardo Usa
Estados Unidos
About 2 hours usando a aplicação
Editado a 15 de fevereiro de 2021

This doesn't work. I could upload only two review and those two reviews look so fake with bad english translation. I couldnt see the reviews uploaded on my website so asked help to Rivyo assistant. they asked for permission to access my store features. I allowed it. They made the review showed up but nothing works. It can not upload new reviews.They deleted my duplicate code. I didnt authorize that ever. What is wrong with them

TeenyStuff
Canadá
2 days usando a aplicação
13 de junho de 2019

Not sure why all the reviews are soo good. I installed and sent an email to support 8 hours ago. All my reviews have disappeared and and customer support is MIA. Very disappointed with this app and the support...

Ecompack
Canadá
2 days usando a aplicação
Questão respondida por WebContrive 14 de junho de 2019

Hi,

Here's Jack From Thimatic Apps Customer Support team. I'm deeply apology for the inconvenience may have caused to your using experience.

As we check in your store, I can see that you installed our app successfully, and it is showing review perfectly.

Would you mind to give us a chance to help you by letting me know the issue happened to your store?

I'm looking forward to hearing from you.

Best Regard,
Jack

11 de abril de 2023

The comment tool that I have used recently has exceeded my expectations in terms of timely service, meeting demand, and affordability.

Firstly, the tool has been extremely prompt in providing timely service. Whenever I have had a query or concern, the support team has responded quickly and efficiently, providing me with the necessary information and solutions. This has allowed me to continue using the tool without any disruption to my work, which is a huge plus.

Secondly, the tool has met all of my demands and requirements, making it an excellent choice for my needs. The user interface is intuitive and easy to navigate, allowing me to quickly and easily find the features I need. The tool's functionality is also top-notch, providing me with all the necessary tools to manage comments on my website effectively.

Finally, the price of the tool is incredibly cheap, making it an excellent value for money. Despite its affordability, the tool has not compromised on quality, providing me with a high-quality service that meets all of my needs.

Overall, I would highly recommend this comment tool to anyone looking for a reliable, affordable, and high-quality solution for managing comments on their website. It has exceeded my expectations in every way and has been an invaluable asset to my work.

sallygo-online
Hong Kong, RAE da China
About 2 hours usando a aplicação
Questão respondida por WebContrive 17 de abril de 2023

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

15 de maio de 2019

Very good service! I like them!and the app works very well!

Hengda Online Shop
China
About 2 hours usando a aplicação
Editado a 10 de janeiro de 2020

Answered my request in a minute and fixed the setup straight away. Service couldn't be any better! I was looking for a free (i'm starting up) review app with images. This will do the job just fine!

Nachtvacht
Países Baixos
About 2 hours usando a aplicação