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it let me add reviews for 3 products and then just stopped working, now I cannot import anything. I click submit review after filling in all the details and its just processes forever.
Contacted support and got no help whatsoever
Hi, we are really sorry for the problem you faced. We got your ticket before 20 hours and we replied you within 20 minutes when we got tickets to give us staff account access so we can help you to solve this problem. So please reply that ticket our support team will make sure that app will work perfect in your store. Thank you
Excellent service by this app's web development team. They responded within a couple of the hours to the ticket and solved my question in a matter of minutes. Very impressed. Many thanks again!
The app is very good ! I can't believe is free , and the function is what I need , get some trouble when you install but serivce reply soon and help me slove it , thank you
the APP is very good and great, All of our store are use this APP. and the service is very good, the team is very great.
Great support to get it set up properly thank you! The review system works great and has helped up import reviews.
Quick and great support. They integrated the reviews app into our online store, it was quick and helpful. Highly recommended
Thank you so much for your generous review. We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for an amazing customer like you.
For any queries, feel free to contact us at hello@thimatic.com or in-app chat. We are always happy to help you.
Great Great customer service and nice looking platform!!!! The functions are very useful --- recommended to everyone
Knowledgable and efficient. Very helpful.Awesome service!!! Solve my problem very faster than my expectation.
Fast and excellent service. I had some problems with coding, and their team solved the matter exactly how I wanted it within 15 minutes.
Amazing app, I cant believe its soo cheap with all of the great features. Had a little issue with design and the kind support team quickly took care of my issue. I highly recommend this app, much more than loox, stamped or judge.me (I've tried them all)