Rivyo Product Reviews

Rivyo Product Reviews

评论 (2,191)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2020年6月11日

Love this application. Helped me increase my conversions. Also the support was super helpful and solved issue i had.

Esenpa
爱尔兰
15天 人在使用应用
编辑时间:2020年7月17日

Thanks to Jigs of Customer Support. His prompt response and help make my store looks amazing and ready to go! Awesome app with awesome customer support! 10 stars!

White Pine Custom Design
美国
15天 人在使用应用
2021年8月13日

i like the way the the apps working. Thanks Rivyo Apps, we can be able to put a review for every products

Genesis Healthcare Products Inc
美国
15天 人在使用应用
2018年12月28日

The team is responsive and helpful. The app does the job, takes some time to learn (5 mins) but a great addition to our online store,

NEVYL SUPPLY
美国
15天 人在使用应用
2020年2月29日

Excellent apps, i met some problems with code,they reply quickly and help me solve it in only 5 minutes!!!TQ,i love your work.

Carvoki
香港特别行政区
14天 人在使用应用
2020年5月5日

Customer support is awesome. They back this app and are so helpful. I rate them highly. Great team . happy with my purchase.

InkMyBlankets.com
新西兰
14天 人在使用应用
2020年5月6日

Great customer support, really helpful! They helped me by installing the app exactly where I wanted it to be.

Dreamypoint
瑞典
14天 人在使用应用
编辑时间:2019年8月5日

Updated: This was originally rated 1 star after disappearing reviews and support didn't answer for 5 days. They reached out and corrected the problem, which is more than a lot of app does, so credit where credit's due.

However, they tried to blame the problem on me, saying I "changed the product URL". Shopify makes this impossible, you'd have to delete the product and add it again. Checked my activity log, didn't happen. I inquired if there was another reason for the reviews disappearing and they said it was because I "deleted the product". Sooo, which one was it? I asked again, they dodged the question.

If there was some technical issue with their app, they should have just said that. Things happen, no problem, it would have been a non-issue. But, blaming your customer is a bad idea. Completely unsatisfied with their answer.

How To Viking
美国
大约1年 人在使用应用
WebContrive已回复 2019年8月3日

Hi, Sorry for the problem you faced. As we further investigate issue and we found that you changed product handle or url so reviews does not match with it so as we replied to you in ticket we solved that issue for the product which you mentioned. So can you please verify it. Hope you will change your review once you verify it.

Looking forward to hearing from you.

Thank you
Support Team @ Thimatic

2022年4月27日

The customer support is so good, especially Jigs, love the app! ------------------------------------------------------------------

Massage Chair
美国
14天 人在使用应用
WebContrive已回复 2022年4月27日

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at hello@thimatic.com, we are always happy to help you.

2018年9月28日

One of the best and easiest apps I'll ever use. Customer support is amazing and fast. Highly recommend

Hndproductstnt
美国
14天 人在使用应用