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Not sure why all the reviews are soo good. I installed and sent an email to support 8 hours ago. All my reviews have disappeared and and customer support is MIA. Very disappointed with this app and the support...
Hi,
Here's Jack From Thimatic Apps Customer Support team. I'm deeply apology for the inconvenience may have caused to your using experience.
As we check in your store, I can see that you installed our app successfully, and it is showing review perfectly.
Would you mind to give us a chance to help you by letting me know the issue happened to your store?
I'm looking forward to hearing from you.
Best Regard,
Jack
The comment tool that I have used recently has exceeded my expectations in terms of timely service, meeting demand, and affordability.
Firstly, the tool has been extremely prompt in providing timely service. Whenever I have had a query or concern, the support team has responded quickly and efficiently, providing me with the necessary information and solutions. This has allowed me to continue using the tool without any disruption to my work, which is a huge plus.
Secondly, the tool has met all of my demands and requirements, making it an excellent choice for my needs. The user interface is intuitive and easy to navigate, allowing me to quickly and easily find the features I need. The tool's functionality is also top-notch, providing me with all the necessary tools to manage comments on my website effectively.
Finally, the price of the tool is incredibly cheap, making it an excellent value for money. Despite its affordability, the tool has not compromised on quality, providing me with a high-quality service that meets all of my needs.
Overall, I would highly recommend this comment tool to anyone looking for a reliable, affordable, and high-quality solution for managing comments on their website. It has exceeded my expectations in every way and has been an invaluable asset to my work.
We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us.
For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.
Very good service! I like them!and the app works very well!
Answered my request in a minute and fixed the setup straight away. Service couldn't be any better! I was looking for a free (i'm starting up) review app with images. This will do the job just fine!
customer service is really good, help me a lot for my questions. And the review section looks great! Could customize according to my own demand.
App is has a good features but the really lacks of Customer View. Like when editing the product reviews is so time consuming like it take lots of redirection and clicks not very TIME Friendly..makes me disappointed...taught this was a great app...hoping for hearing my reviews and applying it to their next update.
Rivyo Product Reviews & QA Is very good.
They me every time in every condition.
thank you so much.
:)
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)
For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.
the worst review app i've ever seen, the free version don't let you do the main functions, and for the paid one you need to pay straight away. and still, functions doesnt work properly. so disappointed.
That so great ! thank you for their hepling . they help me solve the problem, Good Job ! ^-^!!!!!!!!
Thank you for taking the time to share your experience with us. We’re grateful for customers like you.
For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.
the reviews did not show up on my mobile. After talking to customer service 2-3 times and them telling me it was fixed 2-3 times, it still was not. Yet every single time they asked me to give them a good review. Would be nice if it worked but it did not, looking to download one of the top 3 apps for reviews.