Roposo Clout Dropshipping

I have been using RopsoClout for the past few months, but recently, the customer service has become extremely disappointing. The responses I receive feel robotic and lack genuine support.

I encountered an issue with three separate orders, each placed by different customers, which were fulfilled by Ropso. To my customers' surprise, the items they received were completely different from what they had ordered.

When I contacted customer support, I was told to mark the orders as returns, and that I would be charged RVP fees as per company policy. Naturally, I was upset and escalated the issue, only to be directed to speak with a senior representative. Despite my ongoing efforts to resolve this, Ropso seems completely disinterested and has turned a blind eye to the problem.

I am genuinely concerned that there might be something more troubling going on, and I fear that this could be a scam.

Best app for dropshipping. Shopify integration is very smooth and its very easy to manage orders and payments

I have been using the services since 1 month but I have recieved one of the worst services from them.
the things I have experienced in one month of use is-

1- They promote RTO of products, their delivery partners (Ekart) ask customers to Cancel the order saying that products are not good.
other delivery partner(Delhivery), puts false reason on Failed delivery products,
I experienced this while making a test order to myself to check all the working, and found this.
Suppose what has happened to the real customer.

2- Customer Service is worst, the account manager do not seriously take up the issue mentioned to him.
3- Product costs are high comparing to other vendors.

I have contacted the founders of Roposo as well, but it seems like they do not care about the POST-SALE service pain points

Worst clout service provider. I have been with Roposo for almost 5 months now and I can guarantee you their customer service is hopeless because of the following reasons:

1) They say they deliver only Quality checked products to customers. But the truth is there are instances of items delivered to customer which damaged or returned by other customers.

2) For their delivery errors, they punish drop shippers for missing or damaged from their end by charging RTO and RVP.

3) They do not have exchange process for damaged products, so at the end of the day a drop-shipper suffers from loss of customer ad revenue.

4) Last but not the least their Key Account Managers are not at all helpful as they either shy away from responding.

⭐⭐⭐⭐⭐ "This app has been a lifesaver for managing my dropshipping store. Shopify integration is super smooth!"